Applying for eVisitor

If you already hold an eVisitor

If you already have a current eVisitor, and you intend to apply for another eVisitor, if the new eVisitor is granted, it will:

• come into effect as soon as it is issued
• cancel (or cease) your existing eVisitor.

If you already hold another visa

If you already have a current visa, and you are then granted an eVisitor it may:

• come into effect as soon as it is issued, and
• cancel (or cease) your existing visa.

We recommend you contact your nearest Australian visa office before lodging an eVisitor application if you already hold another visa.

How to apply for an eVisitor

You are advised to apply for your eVisitor at least two weeks before your proposed date of travel.

You must not make arrangements to travel to Australia until you are advised that your eVisitor has been granted.

Starting your application

An eVisitor can only be applied for online and only if you are outside Australia.

When you start your online application, you will be asked a series of questions to determine whether you are eligible to continue with your application.

You will be required to provide:

• details of your valid eVisitor eligible passport
  Note: We strongly recommend that clients hold a passport valid for at least six months at the time of application.
  See: Eligibility
• a current email address
  • Ensure that a valid email address is used in the application form
  • If necessary, modify your email spam filter to allow emails to be received from immi.gov.au
    Note: You should check your junk mail box on a regular basis to ensure messages from the department have not been incorrectly identified as spam.
  • If you do not receive an email from the department within 12 hours of lodging the eVisitor application, check the status of your application, as you may have entered an invalid email address into the application form.
    See: Check the progress of your online application.

The online application form must be completed for each person travelling to Australia including children.
See: Online Application – eVisitors
Note: Most eVisitor applications are granted quickly. However, some applications will be referred to the department for manual assessment. These applications have a service standard of 2-10 working days for finalisation.

You will be notified by email about the progress of your application. If you have not received an email, or need to determine the status of your eVisitor application immediately, you can use the department’s online checking facility.
See: Check the progress of an application

Transaction Reference Number

A Transaction Reference Number (TRN) is a unique number assigned to each completed online application. Receiving a TRN does not mean your application has been granted. It is important that you record this number as it is used to:

• identify your application when you communicate with the department
• access information about the progress of your online application.

If your eVisitor is approved

If your application is approved, the department will send a notification of grant by email. Please keep this notification with you when you travel to Australia as it provides:

• your eVisitor grant number
• the validity date of your eVisitor
• the eVisitor conditions.

You will not have a label placed in your passport. Your eVisitor and passport details are electronically recorded. When you check in to fly to Australia, the airline staff will electronically confirm that you have authority to travel to Australia.
Note: Your eVisitor is linked to the passport number you submitted with your application; therefore you must use the same passport to travel to Australia. If you obtain a new passport, you must advise the department of the new passport details before you travel to Australia. Otherwise, you will experience significant delays at the airport and could be denied permission to board your aeroplane.
See: Hobart Global Processing Centre

If your eVisitor is not approved

If your visa is not approved, the department will send you a notification email advising you of the reasons for the refusal.