Proposer Obligations

Obligations

The Australian Government does not fund travel costs for the holders of Special Humanitarian Program visas. Successful applicants or their proposer must pay for their travel to Australia.

The International Organization for Migration (IOM) operates a Refugee Travel Loan Fund which is designed to assist humanitarian visa holders meet these travel costs.
See: International Organization for Migration (IOM) > Refugee Travel Loan Fund

On arrival in Australia, the proposer is expected to assist in the settlement of the applicant⁄entrant (the applicant becomes an entrant on arrival in Australia). The proposer should:

• meet the entrant at the airport
• provide for the entrant's immediate accommodation needs
• assist the entrant to find permanent accommodation
• familiarise the entrant with services and service providers such as:
  • Centrelink
  • banks
  • public transport
  • translating and interpreting services
  • health care
  • permanent housing
  • education
  • employment services
  • childcare.

Support for proposers

Support is provided to all proposers to assist them to understand their responsibilities and to respond to the needs of their entrants. This support includes information and guidance on how to assist the entrant to settle in Australia, gain access to available services and obtain further assistance if required after the entrant’s arrival.

A Humanitarian Settlement Services (HSS) provider, in the proposer's state or territory, will contact the proposer after the applicant's visa application is approved. The service provider will give initial information and advise the proposer of further support that may be available.

If the proposer changes address, or their circumstances change and they are no longer able to provide support to their entrants, they must contact their nearest departmental office immediately. This information is essential to ensure that both proposers and entrants receive the services for which they are eligible.
See: Help for proposers