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Visas, Immigration and Refugees

Air and Sea Crew

Applying online


Saving online applications

When using the online applications system, eVisa, you can use the 'save' function to save the information you have entered in your online application, and return to it at a later stage. Saved applications will generally be stored for 28 days. Applications not completed after this time may be automatically deleted. If this happens, you will need to start a new online application.

To return to a saved application
See: Retrieve saved application

Transaction Reference Number

A Transaction Reference Number (TRN) is a unique number assigned to each completed online application. It is important that you record this number as it is used to:

  • identify your application when you communicate with the department
  • access information about the progress of your online application.

Check the progress of your online application

You can use your Transaction Reference Number (TRN) to check the status of your online visa application at any time.
See: Check the progress of your online application

After you lodge your application

For information about what happens after you lodge your application:
See: After You Lodge Your Application

Start your online application

Once you start your online application, you will be asked a series of questions to determine whether or not you are eligible to continue.
See: Online Applications