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Managing Australia's Borders

Entry Operations Centre

The department's Entry Operations Centre (EOC) provides operational advice and assistance to the aviation and maritime industries, and Australian and foreign government agencies.

It is open 24 hours for urgent or emergency assistance. Seaport officers can assist with maritime immigration matters and APP reporting.

Telephone: +61 1300 368 970
Facsimile: +61 1300 368 422

You can also submit your request electronically.
See: Entry Operation Centre Enquiry form