Contact Information
On this page
Telephone and email contacts
Please contact VFS for enquiries about how to lodge your visa application, including documentation required, or to obtain your visa label/s.
See: VFS Australia Visa
If you have an enquiry about a visa application that you have already lodged, you may contact the Australian High Commission.
See: South Africa Contacts
Public holidays
The Australian High Commission, Pretoria, and VFS observe the same public holidays.
See: VFS Australia Visa - Holiday List
African DHL offices that accept Australian visa applications
To facilitate lodgement of applications from clients residing in Nigeria, visa applications may be lodged at certain DHL offices in Abuja, Lagos and Port Harcourt.
DHL will charge a fee for this service. This fee is in addition to the scheduled fee charged by the Australian High Commission for all visa applications.
See: DHL Australian Visa Service