Media Centre

Fact Sheet 55 - The Electronic Travel Authority


Australia's Electronic Travel Authority (ETA) is the most advanced and streamlined travel authorisation system in the world.

The ETA is an electronically stored authority for travel to Australia for short-term visits or business entry. It replaces the visa label or stamp in a passport and removes the need for application forms.

Most ETAs are issued immediately by computer links between the Department of Immigration and Citizenship, travel agents, airlines and specialist service providers around the world. In a small number of cases, some additional processing is required.

Background

The ETA system was introduced in 1996. It is available to passport holders from a number of countries, regions and locations.

More than 28 million travellers have been granted ETAs to come to Australia. ETAs now account for around 80 per cent of all Australian tourist and short-term business visas granted worldwide.

The ETA system can be accessed by more than 300 000 travel agents worldwide, more than 75 airlines and through the Internet.

The types of ETA

There are three types of ETA:

ETA (Visitor) subclass 976

Allows for up to three months on each visit within a 12-month period from the date of grant, or for the life of the passport if it is less than 12 months (multiple entry).

ETA (Business Entrant - Short Validity) subclass 977

Allows for up to three months on each visit within a 12-month period from the date of grant, or for the life of the passport if it is less than 12 months (single or multiple entry).

ETA (Business Entrant - Long Validity) subclass 956

Allows for up to three months on each visit for the life of the passport (multiple entry).

Fees and charges for ETAs are available from the departmental website.
See: Tourist visa charges

How ETAs work

Service providers enter the information contained in the applicant's passport into the ETA system online or through their existing travel or airline reservation system.

The ETA system interacts with departmental systems to check the applicant’s details.  Following these checks, the service provider is advised of the outcome of the ETA application.

If an ETA is granted, it is linked electronically to the applicant’s passport.  If a 'referral' message is received instead, the service provider refers the applicant to the nearest Australian visa office.

No evidence of the ETA is needed, as it is electronically stored in the system. Airlines and travel agents participating in the ETA system can confirm its existence on behalf of travellers.

Online applications

Online access to the ETA system was introduced in May 2001. This enabled tourists and business travellers intending to visit Australia for three months or less to apply for a subclass 976 or subclass 977 ETA at the same time as they made their other online travel bookings.

Applications can be made online:
See: www.immi.gov.au
See also: www.eta.immi.gov.au
Note: A $A20 service fee will be incurred for online lodgement.

The subclass 956 ETA is not available online.

Applicants may also seek an ETA through their nearest Australian visa office.

ETAs cannot be granted, or extended, while the ETA applicant is in Australia.

ETA eligible passports

Andorra
Austria
Belgium
Brunei
Canada
Denmark
Finland
France
Germany
Greece
Hong Kong (SAR)
Iceland
Ireland
Italy
Japan
Liechtenstein
Luxembourg
Malaysia
Malta
Monaco
The Netherlands
Norway
Portugal
Republic of San Marino
Singapore
South Korea
Spain
Sweden
Switzerland
Taiwan*
United Kingdom - British Citizen
United Kingdom - British National (Overseas)**
United States of America
Vatican City

* Holders of Taiwan passports can only be processed for an ETA if resident in and applying in Taiwan. Taiwan passport holders cannot apply for their ETA online.
** Holders of UK passports which indicate their nationality to be British National (Overseas) (BNO) can be processed for an ETA if applying via a travel agent, airline, or at an office of the department. BNO passport holders cannot apply for their ETA online.

Benefits

ETA arrangements provide significant benefits to travellers, as well as airlines and the Australian Government.

Travellers benefit as the ETA provides a seamless process for providing authority to travel to Australia from places where airline tickets are obtained.

Travellers also enjoy faster processing at airports.

Airlines benefit by utilising computer systems to verify that travellers have authority to enter Australia before issuing their boarding passes. This saves airline staff time at the check-in counter and reduces their likelihood of transporting improperly documented passengers.

The Australian Government benefits by gaining access to data on all travellers to Australia. This supports maintenance of Australian border integrity by law enforcement and health authorities.

Further information is available on the department's web site.
See: www.immi.gov.au

The department also operates a national telephone service inquiry line.
Telephone: 131 881
Hours of operation: Monday to Friday from 9am to 4pm (recorded information available outside these hours) for the cost of a local call anywhere in Australia.

Fact Sheet 55. Produced by the National Communications Branch, Department of Immigration and Citizenship, Canberra.
Revised 11 April 2008.

© Commonwealth of Australia 2008.