Integrated Humanitarian Settlement Strategy (IHSS)
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The Integrated Humanitarian Settlement Strategy (IHSS) offers services to help you rebuild your life in Australia. If you are a humanitarian entrant you are able to access services under IHSS. The services that are available to you will depend on your individual needs as well as your visa subclass. The department uses a number of agencies including volunteer groups in states and territories to provide IHSS services. Depending on your needs IHSS services are usually available for around six months.
See: Fact Sheet 66 - Integrated Humanitarian Settlement Strategy
Aim
The aim of IHSS is to give you skills and connect you with services in your local community. These skills and services will help you to become self-sufficient. A case manager will see that you access all the services you need without repetition. IHSS will provide you with stability and certainty as soon as possible after you arrive in Australia.
Services available to you
The IHSS services that you are entitled to are in the table below:
| IHSS Services | Visa subclass 200,201,203,204 | Visa subclass 202 | Visa subclass 866 | Visa subclass 785, 447, 451 |
|---|---|---|---|---|
| Reception and assistance on Arrival | Yes | Yes | No | No |
| Information and referrals | Yes | Yes | No | No |
| Housing services | Yes | Yes | No | No |
| Short term torture and trauma counselling | Yes | Yes | Yes* | Yes* |
* Subclass 866, 785, 447, 451 holders are eligible for Short term Torture and Trauma Counselling when they access the service upon first entering the community.
For more information on the IHSS Services available
See: IHSS Services