Integrated Humanitarian Settlement Strategy (IHSS)
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The Integrated Humanitarian Settlement Strategy (IHSS) offers services to help you rebuild your life in Australia. If you are a humanitarian entrant you are able to access services under IHSS. The services available to you will depend on your individual needs. The department uses a number of agencies, including volunteer groups, in each state and territory to provide IHSS services. Depending on your needs IHSS services are available for up to twelve months.
See: Fact Sheet 66 - Integrated Humanitarian Settlement Strategy
Aim
The aim of IHSS is to give you skills to start life in Australia and connect you with services in your local community. These skills and services will help you become self-sufficient. A case manager will assist you to access all the services you need. IHSS will provide you with support and information as soon as you arrive in Australia.
Services available to you
The following table lists the IHSS services that you are entitled to:
| IHSS Services | Visa subclass 200,201,203,204 | Visa subclass 202 | Visa subclass 866, 851 |
|---|---|---|---|
| Reception and assistance on arrival | Yes | Yes | No |
| Information and referrals | Yes | Yes | No |
| Housing services | Yes | Yes | No |
| Short term torture and trauma counselling | Yes | Yes | Yes* |
* Currently subclass 866 and 851 holders are eligible for short term torture and trauma counselling upon first entering the community. Subclass 866 holders may be eligible for other IHSS services depending on their circumstances.
For more information about IHSS Services
See: IHSS Services