TIS National Promotional DVD

TIS National has produced a three part promotional DVD that is a useful training resource for organisations that work with interpreters. It also provides a simple guide for accessing interpreters through TIS National.

The content of the DVD can be viewed through the links below on the Department of Immigration and Citizenship's YouTube channel, ImmiTV.

Chapter 1 – A guide to TIS National services

The Australian Government, through the Department of Immigration and Citizenship (DIAC), provides the TIS National interpreting service for people who do not speak English and for the English speakers who need to communicate with them. TIS National is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services.
See: Chapter 1

Chapter 2 – Hints and tips for working with interpreters

When conversing through an interpreter, it is important to adopt some specific behaviours and styles of communication. This section provides information on some effective ways to bridge the communication gap between English speakers and non-English speakers through the use of interpreters.
See: Chapter 2

Chapter 3 – TIS National services for medical practitioners

The Department of Immigration and Citizenship provides free interpreting services to medical practitioners in private practice. Doctors can access a TIS National interpreter using our 24/7 priority telephone interpreting service, the Doctors Priority Line.
See: Chapter 3

If you would like to order a copy of the DVD, please contact TIS National's Client Liaison and Promotions team.
Telephone: 1300 655 820
Email: tispromo@immi.gov.au