On-site Interpreter Booking Form

The On-site Interpreter Booking Form is monitored between 9 am and 8 pm, Monday to Friday, Melbourne time. For urgent service outside these hours please compete the Translating and Interpreting Service Request for On-site Interpreting form and then fax the form.
Fax: 1300 654 151
See: Translating and Interpreting Service Request for On-site Interpreting ( 40KB PDF file)

Please note: You must complete all required fields.

Booking request details
Language required: (REQUIRED)

Interpreter gender preference: (REQUIRED)
Male
Female
Either

Is it essential to have an interpreter of your selected gender?
Yes
No

Special language needs (that is, dialect, required NAATI accreditation level):
Your TIS National Client Code: (REQUIRED)
Your agency name: (REQUIRED)
Site contact's name: (REQUIRED)
Name of person conducting appointment
Site contact's telephone number: (REQUIRED)
Telephone number of person conducting appointment

Site address (REQUIRED)
Location of appointment

Unit (if any): Building name (if any):
Street number: Street name: Street type:
Suburb: State: Postcode:

Non English speaker's name: (REQUIRED)
Specific requirements/nature of appointment
Your name: (REQUIRED)
Your contact telephone number: (REQUIRED)
Your fax number: (REQUIRED)
Your email:

Appointment date and time: (REQUIRED)
Date:
Start time:
Finish time (minimum appointment is 90 minutes):

Alternative appointment date and time:
Date:
Start time:
Finish time (minimum appointment is 90 minutes):

Is the consultation related to compensation or litigation claims? (REQUIRED)
Yes
No

If yes, a letter from the relevant insurance company quoting the claim number and accepting TIS National charges must be faxed or emailed to TIS National.
Fax: 1300 654 151
Email: tis@immi.gov.au

Terms and conditions:

Booking requests from clients approved by the Department of Immigration and Citizenship for free interpreting services will only be taken for appointments up to 28 days in advance of the date of request. Bookings for all other clients can be taken up to three months in advance.

Cancellations must be made in writing providing valid reasons for the cancellation at least 24 hours prior to the appointment or the client will be charged. The minimum cancellation fee is 90 minutes unless the booking was for a specifically longer period. A booking for multiple day interpreting with less than 24 hours cancellation notice will attract a cancellation fee equivalent to a full day's work including interpreter travel time and costs.

Please refer to the 'TIS National Services Charge' link for a schedule of GST inclusive charges. Any further enquiries about on-site bookings can be directed to TIS National.
Telephone: 1300 655 082

It is important that you read our Privacy Statement before submitting your personal information to us.
See: Privacy Statement

Security Statement
While the department endeavours to provide a secure internet environment to its clients, it should be noted that there are inherent risks associated with the transmission of information via the internet. In this respect, users should note that this enquiry form, unlike other department internet transactions, does not provide facilities for the secure transmission of information.

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On-site Interpreter Booking Form

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