Multicultural Awareness Online Learning Product
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Overview
An innovative interactive web-based course for the Queensland Police Service (QPS) has been designed to increase police officer’s knowledge of other cultures so they can interact more effectively with their colleagues and the public. The Multicultural Awareness Online Learning Product (MOLP) includes a quiz to evaluate what officer’s have learned.
What are the aims of the project?
The MOLP aims to include increase police awareness of cross-cultural issues and developing their understanding of cultural diversity. It also aims to help improve police communication skills with people from different cultural backgrounds and create more effective policing responses.
MOLP also promotes positive interaction within QPS’s culturally diverse workforce.
What was involved?
The MOLP has been designed in an easy to read format and uses scenarios based on real-life examples. It incorporates interactive activities, audio-visual segments and an end of module quiz.
Consultations were conducted with experts in the area to develop content for the course. This included Multicultural Affairs Queensland, the Police Ethnic Advisory Group, community groups, the QPS Cultural Advisory Unit, Education and Training Support Program staff, Human Resource Development Branch, QPS Cross Cultural Liaison Officers and operational police officers from the QPS.
To develop the MOLP the QPS Academy’s Education and Training Support Program worked collaboratively with educational designers, police officers, a multimedia team and content experts to compile information, activities and resources.
The MOLP was launched in February 2009.
The Queensland Police Service provided funding for the MOLP.
Who participated?
The MOLP has been designed for sworn police officers and other staff.
It is currently being trialled and the number of users accessing the MOLP is being recorded.
What were the outcomes?
A number of local area commands have made the MOLP compulsory training for their sworn officers.
The MOLP is also being tabled at the next Australian New Zealand Policing Advisory Agency conference by the Queensland Police Service Commissioner.
An evaluation will take place this year to gauge the effectiveness of the MOLP.
Where can I get more information?
Further information on this project is available.
Business Manager
Queensland Police Service Academy
Telephone: 07 3259 6225
Website:
Queensland Police Service > Cultural Advisory Unit
Queensland Police Service > Multicultural Awareness Online Learning Product