Agents Gateway

Access to Visa Entitlements Verification Online

Registered Migration Agents can access the department's Visa Entitlements Verification Online (VEVO) facility to determine the work entitlements and residence status of their clients.

You cannot use VEVO to verify the status of Australian citizens who were born in Australia.

Before registering for this service, you are strongly encouraged to familiarise yourself with the Terms and Conditions of VEVO use. In particular you should note section 13.5 which says:

'If your inquiry is about a person who is not entitled to be in Australia, the Commonwealth may use this information to help locate that person.'

Once registered, you must only use VEVO to verify the status of those people who you have a legitimate reason to check.

Employer Obligations

Information is available on how migration agents and employers can check the work entitlements of visa holders and the penalties under the Migration Act 1958 for a person who knowingly or recklessly allows an illegal worker to work or refers an illegal worker for work with another business.
See: Employer obligations

How to register to use VEVO

You can register with the department to use VEVO.
See: Visa Entitlement Verification Online (VEVO) for Organisations

To access VEVO:

  • complete the registration details including your business and contact details
  • a street address and a land line number are requirements of registration
  • select the VEVO category you wish to register for
  • registered Migration Agents may only select Work Entitlements
  • under industry type select 'Personal and Other Services'
  • under industry description enter 'Migration Agent' and your MARN
  • choose a secret question and answer which are known only to you and are easy to remember
  • the secret question and answer will be used by the department to identify you when you receive your VEVO Logon ID
  • if your business has an ABN, ACN or ARBN you need to enter one
  • When you have submitted the registration request you will receive an email in the next few days
  • you will be required to enter the answer to your secret question before you obtain your Logon ID.

Note: You need to remember your Logon ID and password.

For an example on how to complete the application view the PDF below.
See: Visa Entitlement Verification Online (71KB PDF file)