Agent Enquiry & Feedback
This online form is provided for migration agents with complex policy or procedural questions.
Queries regarding specific cases should be directed to the relevant case officer or processing centre.
Note: As a registered migration agent, you must maintain a sound knowledge of migration law and procedure. You should consult the department's website, your colleagues or your professional library to answer basic queries. Otherwise, your action may be referred to the MARA for possible sanction.
It is important that you read our Privacy Statement before submitting your personal information to us.
See: Privacy Statement
Security Statement:
While the department endeavours to provide a secure internet environment to its clients, it should be noted that there are inherent risks associated with the transmission of information via the internet. In this respect, users should note that this form, unlike other department internet transactions, does not provide facilities for the secure transmission for the secure transmission of information. If you do not wish to use the internet to submit this form, you may like to print, complete and fax the form.
Facsimilie: +61 2 6264 1399