Agents Gateway

eServices

Planned System Maintenance and Technical Issues

For detailed information about planned system maintenance or current technical issues including known system errors.
See: Planned System Maintenance and Technical Issues


This page provides information about the department's eServices.

eVisa

eVisa is a service for lodging visa applications online. Most eVisa services can be used by applicants, sponsors and agents.

Access to eVisa

Find out how to obtain a logon ID and password to eVisa services.
See:
Lodge an eVisa Application
eVisa Access in Australia
Student eVisa Access for Education Agents and Registered Migration Agents Operating from Outside Australia
Access to the Offshore Assessment Level 2–4 eVisa Facility
eVisa Access for Travel Agents Outside Australia

eVisa technical information

Information and online forms about eVisa system.
See:
Online General Skilled Migration Lodgement (77KB PDF file)
Registered Migration agents using eVisa to lodge GSM applications (36KB PDF file)
Online applications
Password Resets
eVisa - agent FAQ
Technical Support Form

eHealth

eHealth is the department's health processing system.
See: Online Health (eHealth)

LEGENDcom

LEGENDcom is an electronic database of core migration and citizenship legislation and policy documents.
See:
LEGENDcom
LEGENDcom password resets
LEGENDcom Help Desk Support

Visa Entitlement Verification Online (VEVO)

VEVO is a free online facility that allows organisations to check the visa entitlements of a visa holder.

VEVO technical issues and password resets

If you are an account holder and you are locked out of the system, you can have your password reset.
See: Visa Entitlement Verification Online (VEVO) for Organisations

VEVO Migration Agent Category

The Department of Immigration and Citizenship created a new category on the Visa Entitlement Verification Online (VEVO) system specifically to cater for the needs of Migration Agents. Click here to register for VEVO or transfer your existing registration.
See: Migration Agent Registration Choice Form

Further information regarding the new category is also available.
See:
Using VEVO as Registered Migration Agents - Quick Refrence Guide (761KB PDF file)
Fast Track VEVO for Registered Migration Agents
VEVO for Registered Migration Agents FAQs