The Agents Gateway provides information for migration agents on visa applications, legislation, registration as well as useful links resources.
An online form is provided for migration agents with complex policy or procedural questions.
See: Agent Enquiry & Feedback
Due to maintenance carried out on eVisa on Saturday 27 June 2009 many agents are currently experiencing problems accessing eVisa. The eVisa access mailbox has been inundated with requests to reset passwords and we are working to action these requests as soon as possible.
The quickest way to have your password reset is to submit a request using the eVisa Password & Technical Support form.
See: eVisa Password & Technical Support form
Password reset requests will be actioned in order of receipt.
See the eVisa notices page for eVisa updates and the latest information on technical issues.
See: eVisa Notices
Previous news and information items are also available.
See: Archived news and information items
You should check for scheduled maintenance or other system outages which may affect online applications or the website.
See: System Outages