Check the progress of an application
System Outages and Maintenance
eVisa attachments
- We are experiencing problems with the online attachment facility
Clients experiencing 'Internal file store' errors
- Clients have reported an 'Internal file store' error message when attaching documents
Scheduled maintenance
- Wednesdays from 6.00 am to 8.00 am AEST (GMT + 10)
We apologise for any inconvenience this may cause.
For further detailed information about known errors or system outages and maintenance either current or upcoming, please click on the following link.
See: System Outages and Maintenance
On this page
You can access information about the progress of your online application at any time following lodgement. You will need to use your unique Transaction Reference Number (TRN) to do this.
Citizenship
Employer Sponsored Workers
Professional and other Skilled Workers
Resident Return
Sea Crew
Students
Tourists
Working Holiday
Important - German Working Holiday visa applicants
Some German applicants are experiencing issues checking on the progress of their application through the department's query application status facility. To access this facility, you must enter the 10 digit number shown in the machine readable zone on the bottom left hand side of the personal information page of your passport. This facility will not accept nine digit passport numbers.