Skip to content

Contact Us

Working Holiday and Work and Holiday Visas


General visa enquiries

Before you contact the department with general enquiries about the Working Holiday (subclass 417) or Work and Holiday (subclass 462) visa, you should read the website content and relevant fact sheets.
See: Working Holiday Overview

If the website information does not answer your enquiry, please contact the department.
See:
National Telephone Numbers > General enquiries
Immigration Offices Outside Australia

Working Holiday (subclass 417) visa application enquiries

The following table outlines information about contact details for Working Holiday visa applications (including checking progress, notifying a change of passport details, or other enquiries).

Visa Type Lodgement Method Contact Details
First Working Holiday visa By post/person See: Immigration Offices outside Australia
Online

Log on and use your TRN to check the progress of your online application.
See:
Check the progress of your online application
First Working Holiday Application Enquiry Form

Second Working Holiday visa By post See: Second Working Holiday Application Enquiry Form
Online Only Log on and use your TRN to check the progress of your online application.
See:
Check the progress of your online application
Second Working Holiday Application Enquiry Form

Work and Holiday (subclass 462) visa application enquiries

The following table outlines information about contact details for Work and Holiday visa applications (including checking progress, notifying a change of passport details, or other enquiries).

Visa Type / Where Lodged Lodgement Method Contact
Work and Holiday visa application lodged outside Australia Paper See: Immigration Offices outside Australia
Online
Note: USA applications only
Email: Hobart Processing Centre
Second or third Work and Holiday visa application lodged in Australia (Iranian applicants only) Paper See: Specialist Temporary Entry enquiry form