Students and Sponsored Training
Before you contact the department, please read all available information about student visas on our website.
See: Student Visa Options
If you require further clarification on visa eligibility, obligations or information on how to complete your application please contact the department.
See: National Telephone Numbers > General Enquiries
Assessment Level 2–4 online lodgement
If an approved eVisa agent has submitted a student visa application from
countries participating in the Assessment Level 2–4
online lodgement, they can contact the department for assistance.
See: Student Visa Enquiry Form
Check the progress of your application online using your allocated Transaction Reference Number (TRN).
See: Check the progress of your online application
You are encouraged to check processing time service standards before making contact with the department.
See: Visas for Studying in Australia
If you have been allocated a case officer, please correspond directly by email with them, where possible, otherwise, contact the Student Visa Centre where you lodged your application.
See: Student Visa Centres
Professional Development and Occupational Trainee visa enquiries should be directed to the relevant processing centre.
Hobart Professional Development Visa Processing Centre
Adelaide Occupational Trainee Processing Centre