Student visas
In Australia - applying for a student visa
Enquiries about visa eligibility, obligations and information on how to complete your application.
Telephone: 131 881 (Mon - Fri 0900-1600 AEST)
Completing online applications
Help with completing your online application.
See: eVisa Assistance enquiry form
Progress of online applications
Check the progress of your application online using your allocated Transaction Reference Number (TRN)
See: Check the progress of your online application
Progress of applications lodged by mail or in person
If you have been allocated a case officer, please correspond directly via email with them, where possible. Otherwise, contact the departmental office where you lodged your application.
See: Departmental Offices