Professionals and other skilled migrants visas

From 1 July 2008, all General Skilled Migration visa applications will be processed by the Adelaide Skilled Processing Centre or the Brisbane Skilled Processing Centre.
See: General Skilled Migration Processing Centres

Check the progress of your online application

Check the progress of your application
Note: You will need to use your Transaction Reference Number.

Telephone enquiries for General Skilled Migration

Telephone:
1300 364 613 (in Australia) for the cost of a local call.
+61 1300 364 613 (outside Australia)
Charges applicable in your home country will apply.

Telephone hours: (Australian Central Time)
0900 – 1600 Monday to Friday

Email enquiries

If you have not lodged a General Skilled Migration visa application, and would like more information, use the General Skilled Migration Pre-Lodgement Enquiry Form.
See: General Skilled Migration Pre-Lodgement Enquiry Form

If you have lodged a General Skilled Migration visa application, and have further enquiries, use the General Skilled Migration Post-Lodgement Enquiry Form.
Note: 'Post-Lodgement' refers to the period of time between lodging your application and receiving a result from the department.
See: General Skilled Migration Post-Lodgement Enquiry Form

Sending in documents

Applications lodged before 1 September 2007

Online applications
E-lodged applications can have electronic documents attached online through the eVisa system.
See: Attaching Documents to a General Skilled Migration Visa Application

Paper applications
When you have received your client file number you can scan and email additional documents to us. The department accepts scanned copies of the original document (non-certified) provided they are in colour and in PDF, JPEG, TIFF or BMP file formats. If you scan documents in black and white, then they must be scanned copies of the certified copies.

If your visa can only be granted while you are outside Australia
The following email address should only be used if you have your file number and have not yet received any correspondence from your case officer.
Email: adelaide.gsm.documents@immi.gov.au

When you receive correspondence from your case officer you should send any additional scanned documents only to the email address which will be provided in that correspondence and not the addresses above.

If your visa can be granted while you are in Australia
Documents for applications lodged in Australia should be emailed to the department.
Email: adelaide.gsm.team8@immi.gov.au

Applications lodged on or after 1 September 2007

E-lodged applications can have electronic documents attached online through the eVisa system.
See: Attaching Documents to a General Skilled Migration Visa Application

If you lodged a paper application or you are unable to attach documents to the application online through the eVisa system they can be emailed to the department.

For online applications for a GSM subclass 885, 886, 887, 487 or 485 visa, contact the department using the following email address.
Email: brisbane.gsm.documents@immi.gov.au

For all other GSM visa applications, contact the department using the following email address.
Email: adelaide.gsm.documents@immi.gov.au

When your application has been assessed you will be advised of a further email address to use in providing documents.  Please only send documents to that address. 
Note: If you have emailed documents to the department you do not need to provide paper copies unless requested to do so.