Professionals and other skilled migrants visas

All General Skilled Visa Applications are lodged and processed at the Adelaide Skilled Processing Centre
See: Adelaide Skilled Processing Centre

Check the progress of your online application

Check the progress of your application
Note: You will need to use your Transaction Reference Number

Telephone enquiries for General Skilled Migration

Telephone:
1300 364 613 (Inside Australia) for the cost of a local call.
+61 1300 364 613 (Outside Australia)
Charges applicable in your home country will apply.

Telephone hours (Australian Central Time) :
0900 – 1600 Monday to Friday (except Wednesday)
0900 – 1300 Wednesday

Email enquiries

If you have not lodged a General Skilled Migration visa application, and would like more information, use the General Skilled Migration Pre-Lodgement Enquiry Form
See: General Skilled Migration Pre-Lodgement Enquiry Form

If you have lodged a General Skilled Migration visa application, and have further enquiries, use the General Skilled Migration Post-Lodgement Enquiry Form.
Note: 'Post-Lodgement' refers to the period of time between lodging your application and receiving a result from the department.
See: General Skilled Migration Post-Lodgement Enquiry Form

Sending in documents - Online applications

E-lodged applications can have electronic documents attached via the eVisa system.
See: Attaching Documents to a General Skilled Migration Visa Application

Sending in documents - Paper applications

Once you have received your client file number you can scan and email additional documents to us. The department accepts scanned copies of the original document (non-certified) provided they are IN COLOUR and in PDF, JPEG, TIFF or BMP file formats. If you scan documents in black and white, then they must be scanned copies of the certified copies.

Offshore Applications

The following email addresses should only be used if you have your file number AND have NOT yet received any correspondence from your case officer:

For applicants from the United Kingdom and Ireland, Gibraltar, Channel Islands, Isle of Man, India, Pakistan, Sri Lanka, Afghanistan, Bangladesh, Bhutan Nepal, Maldives or Madagascar, send scanned documents to the following address.
Email: branch1.docattach@immi.gov.au
For applicants from any other country, send scanned documents to the following address.
Email: branch2.docattach@immi.gov.au

Once you receive correspondence from your case officer you should send any additional scanned documents only to the email address which will be provided in that correspondence and not the addresses above.

Onshore Applications