Parents visas

If you are inside Australia

Telephone:
131 881

Hours of operation:
Monday to Friday 0900 – 1600 (recorded information available outside these hours)

If you are outside Australia

All Parent applications from parents residing outside Australia and all Parent applications lodged at an overseas post are processed at the Perth Offshore Parents Centre
See: Perth Offshore Parents Centre

Post lodgement enquiries:
If you have already applied for your Parent visa and have a query please contact the department
See: Perth Offshore Parents Centre

To contact your nearest departmental office
See: Immigration Offices outside Australia