Electronic Travel Authority contact information
To check if you are eligible to apply for an Electronic Travel Authority
See:
ETA (Visitor) (Subclass 976)
ETA (Business Entrant) (Subclass 956 and 977)
Outside Australia
Additional ETA local arrangements may exist in your country. The best way to check is
by visiting the visa office listings in the contacts section.
See: Immigration Offices outside Australia
Specific ETA queries can be directed to the following addresses:
Athens, covering Greece
- Telephone: 30 210 870 4127
- Fax: 30 210 870 4125
- Email: immigration-athens@dfat.gov.au
Berlin, covering Germany, Switzerland, The Netherlands, Finland, Iceland, Liechtenstein, Denmark, Norway, Sweden, Portugal and Malta
- Telephone: 49-30-8800 88 101
- Fax: 49-30-2248 9294
- Email: etas-beln@dfat.gov.au
- See: Australian Embassy Germany
Hong Kong
- Telephone: 852-2585 4425
- Fax: 852-2585 4459
- Email: immigration.hongkong@dfat.gov.au
Kuala Lumpur, covering Malaysia and Brunei
- Telephone: 60-3-21465 781
- Fax: 60-3-21465 689
- Email: immigration.kuala-lumpur-visaenquiries@dfat.gov.au
- See: Australian High Commission – Malaysia
London covering the UK and Ireland
- Telephone: 44-20-7887 5863 (10 am – 12 midday GMT)
- Fax: 44-20-7887 5775
- Email: ETAreferrals.lhlh@dfat.gov.au (preferred)
Madrid covering Spain
- Telephone: 34 91 353 6614
- Fax: 34 91 353 6692
- Email: immigration.madrid@dfat.gov.au
- See: Embassy of Australia – Spain
Ottawa, covering North America and the Caribbean
- Telephone: 1888 990 8888 (toll free in North America and most of the Caribbean
- Fax: 1-613-236 0026
- Email: eta.referrals.otwa@dfat.gov.au
- See: Australian High Commission – Canada
Paris, covering metropolitan France, Andorra, Belgium, Luxembourg, and Monaco
- Telephone: 33 1 4059 3490 (2.00 pm – 4.00 pm, Monday to Friday)
- Fax: 33-1-4059 3538
- Email: visa.paris@dfat.gov.au
- See: Australian Embassy – France
Rome, covering Italy, Vatican City and San Marino
- Telephone: 3906 852721
- Fax: 3906 8527 2400
- Email: immigration.rome@dfat.gov.au
- See: Australian Embassy – Italy
Seoul, covering South Korea
- Telephone: 82-2-2003 0111 (1330–1630, Monday to Friday)
- Fax: 82-2-720 9932
- Email: seoul-visa@dfat.gov.au
- See: Australian Embassy – Republic of Korea
Singapore, covering Singapore
- Telephone: 65-6836 4162 (direct line)
- Fax: 65-6735 1242
- Email: immigration.singapore@dfat.gov.au
- See: Australian High Commission – Singapore
Taipei, covering Taiwan
- Telephone: 886-28725 4250
- Fax: 886 28789 9560
- Email: immigration.taipei@dfat.gov.au
- See: Australian Commerce & Industry Office – Taipei
Tokyo, covering Japan
- Telephone: 81-3-5232-4111
- Fax: 81-3-5232 4173
- Email: immigration.tokyo@dfat.gov.au
- See: Australian Government in Japan
Vienna, covering Austria
- Telephone: 43-1-5067 4182
- Fax: 43-1-5132 908
- Email: immigration.vienna@dfat.gov.au
- See: Australian Embassy and Permanent Mission to the United Nations
Within Australia
The contact details for Australian migration offices can be found online.
See: Australian Offices