Electronic Travel Authority Contact Information

Information if you are eligible to apply for an Electronic Travel Authority (ETA) is available on the website.
See: ETA (Subclass 601)

Outside Australia

Additional ETA local arrangements may exist in your country. The best way to check is by visiting the visa office listings in the contacts section.
See: Immigration Offices Outside Australia

Specific ETA queries can be directed to the following addresses:

Office	Countries/Regions covered by office	Contacts details	Website
Athens	Greece	Telephone: 30 210 870 4127 Fax: 30 210 870 4125 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe	See: Australian Embassy Greece
Berlin	Germany Denmark Finland Iceland Italy Liechtenstein Malta Norway Portugal San Marino Sweden Switzerland The Netherlands Vatican City	Telephone: Telephone Enquiries See: Telephone Contacts for Europe Fax: 49 30 2248 9293 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe	See: Australian Embassy Germany
Hong Kong	Hong Kong Special Administrative Region (SAR) Taiwan	Telephone: 852 2585 4139 Fax: 852 2585 4459 Email: immigration.hongkong@dfat.gov.au	See: Australian Consulate-General Hong Kong China
Kuala Lumpur	Malaysia Brunei	Telephone:60 3 2166 6550 Fax:: 60 3 2141 4495 Email: immigration.kuala-lumpur-visaenquiries@dfat.gov.au	See: Australian High Commission – Malaysia
London	United Kingdom (UK) Ireland	Telephone: Contact details for the Europe Service Centre are available. See: Telephone Contacts for Europe Fax: 44 20 7465 8218 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe	See: Australian High Commission United Kingdom
Madrid	Spain Andorra	Telephone: Contact details for the Europe Service Centre are available. See: Telephone Contacts for Europe Fax: 34 91 353 6693 Email:For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe	See: Embassy of Australia – Spain
Ottawa	Canada Belgium France Luxembourg Metropolitan Monaco The Caribbean United States of America (USA)	Telephone: 1 613 216 7603 Note: Call costs to Canada apply services available in English, Spanish, Portuguese and French. Fax: 1 613 236 0026 Email: For all enquiries use the Americas Region enquiry form. See: Email Enquiry Form for the Americas Region	See: Australian High Commission – Canada
Seoul	South Korea	Telephone: 82 2 2003 0111 Fax: 82 2 720 9932 Email: seoul-visa@dfat.gov.au	See: Australian Embassy – Republic of Korea
Singapore	Singapore	Telephone: 65 6836 4100 Fax: 65 6735 1242 Email: immigration.singapore@dfat.gov.au	See: Australian High Commission – Singapore
Tokyo	Japan	Telephone: 81 3 5232 4111 Fax: 81 3 5232 4173 Email: immigration.tokyo@dfat.gov.au	See: Australian Embassy, Tokyo
Vienna	Austria	Telephone: Contact details for the Europe Service Centre are available. See: Telephone Contacts for Europe Fax: 43 1 5132 908 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe	See: Australian Embassy and Permanent Mission to the United Nations

In Australia

Contact details for Australian immigration offices are available.
See: Australian Offices