Electronic Travel Authority Contact Information
On this page
Information if you are eligible to apply for an Electronic Travel Authority (ETA) is available on the website.
See: ETA (Subclass 601)
Outside Australia
Additional ETA local arrangements may exist in your country. The best way to check is by visiting the visa office listings in the contacts section.
See: Immigration Offices Outside Australia
Specific ETA queries can be directed to the following addresses:
| Office | Countries/Regions covered by office | Contacts details | Website |
| Athens | Greece | Telephone: 30 210 870 4127 Fax: 30 210 870 4125 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe |
See: Australian Embassy Greece |
| Berlin | Germany Denmark Finland Iceland Italy Liechtenstein Malta Norway Portugal San Marino Sweden Switzerland The Netherlands Vatican City |
Telephone: Telephone Enquiries See: Telephone Contacts for Europe Fax: 49 30 2248 9293 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe |
See: Australian Embassy Germany |
| Hong Kong | Hong Kong Special Administrative Region (SAR) Taiwan |
Telephone: 852 2585 4139 Fax: 852 2585 4459 Email: immigration.hongkong@dfat.gov.au |
See: Australian Consulate-General Hong Kong China |
| Kuala Lumpur | Malaysia Brunei |
Telephone:60 3 2166 6550 Fax:: 60 3 2141 4495 Email: immigration.kuala-lumpur-visaenquiries@dfat.gov.au |
See: Australian High Commission – Malaysia |
| London | United Kingdom (UK) Ireland |
Telephone: Contact details for the Europe Service Centre are available. See: Telephone Contacts for Europe Fax: 44 20 7465 8218 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe |
See: Australian High Commission United Kingdom |
| Madrid | Spain Andorra |
Telephone: Contact details for the Europe Service Centre are available. See: Telephone Contacts for Europe Fax: 34 91 353 6693 Email:For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe |
See: Embassy of Australia – Spain |
| Ottawa | Canada Belgium France Luxembourg Metropolitan Monaco The Caribbean United States of America (USA) |
Telephone: 1 613 216 7603 Note: Call costs to Canada apply services available in English, Spanish, Portuguese and French. Fax: 1 613 236 0026 Email: For all enquiries use the Americas Region enquiry form. See: Email Enquiry Form for the Americas Region |
See: Australian High Commission – Canada |
| Seoul | South Korea | Telephone: 82 2 2003 0111 Fax: 82 2 720 9932 Email: seoul-visa@dfat.gov.au |
See: Australian Embassy – Republic of Korea |
| Singapore | Singapore | Telephone: 65 6836 4100 Fax: 65 6735 1242 Email: immigration.singapore@dfat.gov.au |
See: Australian High Commission – Singapore |
| Tokyo | Japan | Telephone: 81 3 5232 4111 Fax: 81 3 5232 4173 Email: immigration.tokyo@dfat.gov.au |
See: Australian Embassy, Tokyo |
| Vienna | Austria | Telephone: Contact details for the Europe Service Centre are available. See: Telephone Contacts for Europe Fax: 43 1 5132 908 Email: For all enquiries use the Europe enquiry form. See: Australian Immigration Enquiry Form for Europe |
See: Australian Embassy and Permanent Mission to the United Nations |
In Australia
Contact details for Australian immigration offices are available.
See: Australian Offices
