Child and Other Family Visas

General visa enquiries

Before you contact the department with general enquiries about the child or other family visas, you should read the website content and relevant fact sheets.
See: Family Members Visa Options

If you have a general pre-lodgement enquiry you can contact the department.

If you are in Australia

Contact our general enquiries line.
See: National Telephone Numbers > General enquiries

If you are outside Australia

Contact your nearest departmental office.
See: Immigration Offices Outside Australia

Progress of application

To check on the progress of your application you can contact the department.

If you are in Australia

Contact the Child and Other Family Processing Centre.
See: Child and Other Family Processing Centre

If you are outside Australia

Contact your nearest departmental office.
See: Immigration Offices Outside Australia