Telephone Contacts for Europe
The Europe Service Centre (ESC) operates from within the Visa, Migration and Citizenship Office of the Australian High Commission, London, United Kingdom. You can contact the ESC for general enquiries between 9 am to 4 pm Monday to Friday (London GMT).
The ESC offers services in the following languages:
- English
- Croatian
- French
- German
- Hungarian
- Italian
- Polish
- Portuguese
- Spanish.
The following table provides contacts for the ESC. If you are calling from a country not listed in the table you can contact the ESC using any of the numbers listed.
Note: International and domestic call charges may vary. You should confirm the cost with your telephone provider before calling.
| Country | Local country number | International number |
|---|---|---|
| Austria | 01 9287 827 | +43 1 9287 827 |
| Croatia | 01 777 6630 | +385 1 777 6630 |
| France | 017 215 0067 | +33 17 215 0067 |
| Germany | 0692 2223 9958 | +49 692 2223 9958 |
| Hungary | 061 7789 450 | +3 61 7789 450 |
| Italy | 068 750 0780 | +39 068 750 0780 |
| Poland | 022 295 3626 | +48 22 295 3626 |
| Spain | 91 114 7390 | +34 91 114 7390 |
| United Kingdom | 020 7420 3690 | +44 20 7420 3690 |
Alternatively, general enquiries can be emailed using the online enquiry form.
See: Australian Immigration Enquiry Form for Europe
Public holidays
The ESC will be closed on public holidays. Dates of closure are available.
See: Public Holidays