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Contact Us

United Kingdom

Contacts

Street Address

Australia House
Strand LONDON
WC2B 4LA
United Kingdom

Postal Address

Migration Branch
Australia House
Strand
London
WC2B 4LA
United Kingdom

Important information on mailing or couriering to the embassy is available.
See: Visa Information > Special Procedures

London Contact Centre
Telephone

0906 5508900

For callers in UK, excluding Ireland and The Netherlands, calls cost £1 per minute from BT lines (charges for other providers may vary).

Lines are open from 9 am to 4 pm weekdays except public holidays. Callers from the UK have the option of either speaking to an operator or listening to recorded information.  Callers outside of the UK do not have the option of listening to recorded information.

For callers from Ireland
See: Australian Embassy Ireland > visa and migration

For callers from The Netherlands
See: Australian Embassy Netherlands > Contacts for Visa Queries

Fax

+44 (0) 207465 8218 (Visa Office)

General Enquiries Feedback form

For General Enquiries use the feedback form for the London Contact Centre.
See: Australian Immigration email enquiry form for the UK and Ireland

Website

www.uk.embassy.gov.au

Client Counter Hours

0900 – 1100 Monday to Friday (except public holidays)

All clients are advised to 'phone or email the London Contact Centre in the first instance to discuss their requirements.

In many circumstances the assistance required can be provided by the Contact Centre without the need to make an appointment and attend the High Commission.

Client Telephone Hours

As for the London Contact Centre above.