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South Africa

Contacts

The Australian Visa Section in Pretoria has a Service Delivery Partner (SDP) arrangement with VFS Global. For all visa or citizenship enquiries:
See: Visa Information and Lodgement

VFS

Visa and citizenship applications may be lodged at Australian Visa Application Centres managed by VFS Global.
VFS will charge a fee for this service. This fee is in addition to the scheduled fee charged by the Australian High Commission for all visa applications.

Client Counter Hours (VFS)
0800-1230, 1330 – 1500 Monday to Friday (public access)
1330-1600 (document/passport collection)

Telephone
27 (0) 839 133 636 (VFS call centre for all pre-lodgement client enquiries)

Email
info.diacsa@vfshelpline.com

Website
www.vfs-au.co.za

VFS Postal Address
Australian Visa Application Centre
PO Box 2030
Parklands 2121

VFS Australian Visa Application Centre Street Addresses
See: VFS Australia Visa - Where to Apply

Australian High Commission – Visa Section

Street Address

*292 Orient Street (Corner Schoeman)
Arcadia
Pretoria, 0083
South Africa

* Note:
Due to the unreliability of the South African mail service, mail should NOT be sent to the street address, but to the postal address below.
Postal Address

Private Bag X150
Pretoria 0001
South Africa

Telephone

27 12 423 6000 (DIAC)

Fax

27 12 342 4222 (DIAC)

Email Contact

immigration.pretoria@dfat.gov.au (for post-lodgement enquiries)
pretoria.nigeria@dfat.gov.au (for post-lodgement enquiries for applications lodged in Nigeria via DHL)

Website

http://www.immi.gov.au/overseas/pretoria/index.htm (DIAC)

Client Counter Hours

By appointment only (DIAC)
Note: Arranged through VFS or directly by the Australian High Commission

Client Telephone Hours

0830-1245, 1330-1530 Monday-Friday

DHL Nigeria
See: DHL Australia Visa Service