Visa Information and Lodgement
Lodging a visa application
Through the Philippines Interactive Audiotext Service Inc (PIASI)
The department has a Service Delivery Partner arrangement with PIASI to provide Australian visa lodgement services. PIASI operates a Call Center for telephone enquiries and booking appointments and the Visa Information and Application (VIA) Center which provides visa information and accepts applications for Australian visas.
PIASI charges applicants a service fee in addition to any visa application charges.
No prior appointments are needed to attend the VIA Center. Mailed visa applications cannot be accepted at the VIA Center. Lodgement of applications by courier, however, is available through PIASI’s Call Center.
Further information on PIASI’s Call Center, the VIA Center and services they provide are available from the Australian Embassy website.
See: Making a Visa Application
By mail to the Australian Embassy
Applications can be lodged by mail direct to the Embassy, however, it is not recommended that clients forward personal documents, passports and payment through the mail as safe delivery cannot be guaranteed.
At the Australian Embassy in person
If you wish to lodge an application in person you will need to make an appointment through the PIASI Call Center.
See: Manila Contacts
Please note that due to the high demand for appointments it may be a few weeks before an appointment can be scheduled. You can lodge your application at the VIA Center, however, at any time during business hours without an appointment.
Permanent Entry Visas
Permanent entry visa applications from the Philippines, can be lodged through the PIASI VIA Center as per above.
General skilled migration applications are lodged and processed at the Adelaide Skilled processing Centre.
Business Skills applications are lodged and processed at the Perth Business Skills Processing Centre.
Contributory parent and parent migration applications are lodged and processed at the Perth Offshore Parents Centre.
See:
Adelaide Skilled Processing Centre
Perth Business Skills Processing Centre
Perth Offshore Parents Centre
Temporary Entry Visas
Temporary entry visa applications from the Philippines, can be lodged through the PIASI VIA Center as per above.
416 Special Program applications are lodged and processed at the Hobart Special Program Processing Centre.
420 Entertainment sponsorship and visa applications are lodged and processed at the Sydney Entertainment Processing Centre.
679 Sponsored Family Visitor visa applications are lodged by the sponsor at a State or Territory office within Australia.
See:
Hobart Special Program Processing Centre
Sydney Entertainment Processing Centre
If you are sponsored by an Australian employer, you must lodge your visa application at the same office in Australia where your employer lodged papers to support your application. Please ask your employer which office they lodged these papers at. For the office address:
See: Contact details in Australia