Indonesia - Jakarta

Contacts

The department has a Service Delivery Partner (SDP) agreement with VFS Global to provide Australian visa and citizenship lodgement services in Indonesia through an Australian Visa Application Centre (AVAC).
See: Visa Information and Lodgement

Street Address

Immigration Section
Australian Embassy
Jalan H.R. Rasuna Said
Kav. C 15-16 (Kuningan)
Jakarta Selatan 12940

Postal Address

As above

Telephone

62 21 514 01590 (AVAC)
62 21 514 01591 (AVAC)
62 21 2550 5700 (Australian Embassy)
62 21 2550 5555 (Australian Embassy)

Fax

62 21 2550 5695 (Australian Embassy)

Email Contact

info.diacid@vfshelpline.com (AVAC)
immigration.jakarta@dfat.gov.au (Australian Embassy)

Websites

www.vfs-au-id.com (AVAC)
www.indonesia.embassy.gov.au (Australian Embassy)

Client Counter Hours

No appointment is required at the AVAC.

• 8.30 am to 4 pm Monday to Friday – Application submission
• 2 pm to 4 pm Monday to Friday – Passport collection

By appointment only at the Australian Embassy.

• 8.30 am to 12 noon Monday to Friday

Client Telephone Hours

8.30 am to 4 pm Monday to Friday (AVAC)
9 am to 12 noon Monday to Friday (Australian Embassy)
2 pm to 4 pm Monday to Thursday (Australian Embassy)

Public Holidays

Our office will be closed on public holidays. Dates of closure are available.
See: About the Australian Embassy in Jakarta > Public holidays