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Changes to visa and citizenship processing locations


On 1 July 2008, the department began a series of reforms designed to improve client services and reduce application processing time by consolidating processing of certain subclasses into one or two offices around Australia. In 2009 the department will continue to roll out these changes. The following tables outline what subclasses are affected and when the changes will (or did) come into effect.

1 July 2008

This table details the visa processing location changes that commenced on 1 July 2008.

Visa caseload Location of processing See:
Subclass 457 – Business (Long Stay), Subclass 422 – Medical Practitioner, Subclass 459 – Sponsored Business Visitor (Short Stay) Sydney – applications from the Australian Capital Territory, New South Wales and Queensland Melbourne – applications from Northern Territory, South Australia, Tasmania and Victoria Perth – applications from Western Australia Centres of Excellence
Occupational Trainees (Subclass 442) (nomination and visa applications) Adelaide, South Australia Adelaide Occupational Trainee Processing Centre
Citizenship (renunciation and resumption) Dandenong, Victoria Dandenong Office
General Skilled Migration Adelaide, South Australia
Brisbane, Queensland (onshore electronically lodged applications only)
General Skilled Migration Processing Centres
Onshore Parent Perth, Western Australia Parent Visa Centre

1 September 2008 – 31 December 2008

This table details visa process location changes that occurred between 1 September and 31 December 2008.

Visa caseload Location of processing Date of consolidation See:
Second Working Holiday Makers (subclass 417) Cairns, Queensland 1 September 2008 Cairns Second Working Holiday Centre
Second stage partner (subclasses 801, 814, 100 and 110) Australian Capital Territory and Regions Office and Melbourne, Victoria 1 October 2008 Canberra Second Stage Partner Processing Centre

Melbourne Second Stage Partner Processing Centre
eVisitor (subclass 676) Hobart, Tasmania 27 October 2008 Hobart Global Processing Centre
Superyachts Brisbane, Queensland 27 October 2008 Superyacht Crew Visa Enquiry Form

2009

The following table details changes to visa processing locations which will occur throughout 2009.

Visa caseload Location of processing Date of consolidation See:
Onshore business skills (subclasses 845, 846, 890, 891, 892, 893 and 457IE) Adelaide, South Australia 1 January 2009 Adelaide Business Skills Processing Centre
Small onshore temporary caseloads (subclasses 411, 415, 418, 419, 421, 427, 428 and 995) Australian Capital Territory and Regions Office 1 January 2009 ACTRO 400 Series Processing Centre
Employer sponsored (ENS/RSMS/Labour Agreements) (subclasses 119, 121, 120, 856, 855 and 857) Sydney, New South Wales, Melbourne, Victoria and Perth, Western Australia (centres of excellence) 1 March 2009 Centres of Excellence
Small onshore permanent visa caseloads (Child and other Family - subclasses 445, 802, 835, 836, 837, 838) Australian Capital Territory and Regions Office 1 April 2009 ACTRO Child and Other Family Processing Centre