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The Department of Immigration and Citizenship has introduced three Australian Visa Application Centres (AVACs) across Pakistan.
AVACs operate in Islamabad, Lahore and Karachi:
- Australian Visa Application Centre Islamabad, 14–B, Sadiq Plaza, G–9 Markaz, Islamabad
- Australian Visa Application Centre Karachi, 43/1/D, Razi Road, PECHS, Shahrah-e-Faisal, Karachi
- Australian Visa Application Centre Lahore, 20, Ex American Centre Building, Opp. Ganga Ram Hospital, Queens Road, Lahore.
Biometric collection is now part of the visa application process for applicants in Pakistan.
AVACs cannot accept visa applications received by mail. Visa applicants must attend the AVAC in person to lodge their visa application and provide their biometrics.
More information on lodging your visa application is available.
See: Pakistan Visa Information and Lodgement
Australian Visa Application Centre services
AVACs provide clients with access to immigration and citizenship. In addition to lodgement of visa applications and biometrics services, the AVACs offer 'user-pays' service options including:
- SMS notifications
- photo booth
- internet kiosk
- photocopying services.
Lodging an application at an Australian Visa Application Centre services
To avoid long waiting times, applicants are required to make an appointment at an AVAC prior to lodging their application and/or having their biometrics collected. Each person included in the visa application must attend the AVAC or an Australian Biometric Collection Centre in person to have their biometrics collected.
Opening hours of AVACs are 8 am to 5 pm Monday to Friday, with phone lines operating until 5 pm Monday to Saturday. Client service officers who speak both Urdu and English are available.
Visa application lodgement and the biometric data collection process
Clients lodging visa applications in Pakistan, regardless of nationality, will need to provide their fingerprints and a digital facial photograph as part of visa application processing.
The biometrics that will be collected are a facial image with a digital camera and a 10-digit fingerprint scan with a digital finger scanner.
Exclusions from biometrics collection
Australian citizens, Australian permanent residents and New Zealand citizens are excluded from biometrics collection.
Applicants who apply online and meet the requirements for an electronic visa or Electronic Travel Authority are also excluded from the program.
Applicants who are under 15 years of age, persons incapable of providing consent, or those physically unable to provide a fingerprint scan, will only need to provide a facial photograph.
If an applicant is incapable or under 18 years of age, a parent or legal guardian will be asked to give consent and be present when biometrics are collected.
Processing of applications lodged at an Australian Visa Application Centre services
All applications will be assessed and decided by the Immigration section of the local Australian High Commission Islamabad. Staff at the AVAC will have no involvement in the decision-making process nor will they have any knowledge of the application outcome.
The AVAC will provide a tracking facility that allows clients to see the status of their application. All client enquiries should be directed to the AVAC in the first instance.
What are Biometrics?
The term 'biometrics' commonly refers to a measurable physical characteristic or personal behavioural trait that is unique to an individual such as fingerprints, facial structure, the iris or a person's voice.
Biometric data is an important tool in identity management globally, helping countries reduce fraud and integrity risks. France, Ireland, Japan, the United Kingdom, the United States of America and countries in the Middle East have already introduced biometrics to improve visa and border checking processes.
More information about lodging your application is available.
Contact Us - Pakistan
More information about the biometrics program is available.
See: Biometrics Collection Outside Australia