Centres of Excellence
On 1 July 2008, the department opened the new Centres of Excellence to improve client services by reducing processing times.
The centres of excellence are located in Sydney, Melbourne and Perth. There is a geographic split of responsibility for processing new applications.
Where your application is processed will depend on where the sponsoring business is located. If the business has more than one location the processing centre will depend on where the business's head office is located.
| Processing centre of excellence | Location of sponsoring head office |
|---|---|
Sydney – Sydney CBD office |
Australian Capital Territory and Queensland |
Sydney – Parramatta office |
New South Wales |
Melbourne |
Northern Territory, South Australia, Tasmania and Victoria |
Perth |
Western Australia |