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Contact Us

Melbourne CBD office

Please phone the department before coming into any office so that you know what documentation to bring with you.
See: National Telephone Numbers

You may find that you do not need to visit an office in person or that you will need to make an appointment.

Street address
Ground Floor
Casselden Place
2 Lonsdale Street
Melbourne VIC 3000
Counter hours

9 am to 4 pm, Monday to Friday
Note: If you need a visa label in your passport, the department can only offer this service from 9 am to 11am, Monday to Friday in both the Melbourne and Dandenong offices.

Postal address
GPO Box 241
Melbourne VIC 3001
General facsimile
03 9235 3300