Cairns Office

Please phone the department before coming into any office so that you know what documentation to bring with you.
See: National Telephone Numbers

You may find that you do not need to visit an office in person or that you will need to make an appointment.

Street address

Level 2, GHD Building
85 Spence Street
Cairns QLD 4870

Postal address

PO Box 1269
Cairns QLD 4870

Client counter and courier access hours

9 am to 4 pm Monday to Friday.
Appointments are required for a Citizenship Test or Citizenship Interview only. For all other visa and citizenship applications in Cairns appointments are preferred but are not essential.
Please contact the department to arrange your appointment.
See: National Telephone Numbers > General enquiries

Visa evidencing is available during normal counter hours.
Note: In most cases the Australian Government does not require you to have a visa label placed in your passport. Your visa and any conditions associated to it – including when your visa expires – have been linked to your passport details.

You can access your visa information online through the Visa Entitlement Verification Online (VEVO) system.
See: Visa Entitlement Verification Online (VEVO) for Visa Holders

General fax

07 4051 0198

Public holidays

Public holidays in Australia are designated on a state and territory basis with the exception of national public holidays such as Australia Day, ANZAC Day, Christmas Day and New Years Day. Details of Australia's public holidays are available on the Australian Government website.
See: Public Holidays