Brisbane Office

Please phone the department before coming into any office so you know what documentation to bring with you.
See: National Telephone Numbers

You may find you do not need to visit an office in person or that you will need to make an appointment.

Street address

Ground Floor
299 Adelaide Street
Brisbane QLD 4000

Postal address

GPO Box 9984
Brisbane QLD 4001

Courier access

Level 2

Client counter and courier access hours

9 am to 4 pm Monday to Friday
Visa evidencing is available during normal counter hours.
Note: In most cases the Australian Government does not require you to have a visa label placed in your passport. Your visa and any conditions associated to it – including when your visa expires – have been linked to your passport details.

You can access your visa information online through the Visa Entitlement Verification Online (VEVO) system.
See: Visa Entitlement Verification Online (VEVO) for Visa Holders

General fax

07 3136 7473

Public holidays

Public holidays in Australia are designated on a state and territory basis with the exception of national public holidays such as Australia Day, ANZAC Day, Christmas Day and New Years Day. Details of Australia's public holidays are available on the Australian Government website.
See: Public Holidays