Victoria Offshore Humanitarian Processing Centre

Visas processed

Special Humanitarian Program visas (subclass 202) – from people living in the following countries: Afghanistan, Bahrain, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Pakistan, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates and Yemen.
Note: All other offshore Refugee and Humanitarian (class XB) visa applications should be directed to the relevant overseas post
See: Immigration Offices outside Australia

The Victoria Offshore Processing Centre does not operate client enquiry counters. If you wish to contact any of the offices, please use the telephone or email enquiry options provided.

Website information

See: Offshore – Resettlement

Contact details

Street address

Casselden Place
2 Lonsdale Street
Melbourne VIC 3000

Postal address

GPO Box 241
Melbourne VIC 3001

Courier access

Level 2

Telephone

1300 658 095 (within Australia)
+61 3 9235 3850 (outside Australia)

Telephone hours

9 am to 4 pm Monday to Friday

Fax

+61 3 9235 3851

Email

See: Victoria Offshore Humanitarian Processing Centre Enquiry Form

Public holidays

Public holidays in Australia are designated on a state and territory basis with the exception of national public holidays such as Australia Day, ANZAC Day, Christmas Day and New Years Day. Details of Australia's public holidays are available on the Australian Government website.
See: Public Holidays