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Contact Us

Sydney CBD Office

Please telephone the department before coming into any office so you know what documentation to bring with you.
See: National Telephone Numbers

You may find you do not need to visit an office in person, or that you will need to make an appointment.

Street address

Ground Floor
26 Lee Street
Sydney NSW 2000

Postal address

GPO Box 9984
Sydney NSW 2001

Courier access

Level 3

Client counter and courier access hours

9 am to 4 pm Monday to Friday
Visa evidencing is available during normal counter hours.
Note: In most cases the Australian Government does not require you to have a visa label placed in your passport. Your visa and any conditions associated to it – including when your visa expires – have been linked to your passport details.

You can access your visa information online through the Visa Entitlement Verification Online (VEVO) system.
See: Visa Entitlement Verification Online (VEVO) for Visa Holders

General fax

02 8862 6096

Public holidays

Public holidays in Australia are designated on a state and territory basis with the exception of national public holidays such as Australia Day, ANZAC Day, Christmas Day and New Years Day. Details of Australia's public holidays are available on the Australian Government website.
See: Public Holidays