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Contact Us

DIAC National Office

DIAC National Office is the policy headquarters of the department.

If you would like to make a client enquiry or submit an application in the Australian Capital Territory (ACT) please do so at the ACT and Regions Office.
See: ACT and Regions Office

Please phone the department before coming into any office so that you know what documentation to bring with you.
See: National Telephone Numbers

You may find that you do not need to visit an office in person or that you will need to make an appointment.

Street address

6 Chan Street
Belconnen ACT 2617

Postal address

PO Box 25
Belconnen ACT 2616

Switchboard

02 6264 1111

General fax

02 6225 6970

See:
Fact sheet 3 The Department of Immigration and Citizenship
About the Department
Senior Staff

Public holidays

Public holidays in Australia are designated on a state and territory basis with the exception of national public holidays such as Australia Day, ANZAC Day, Christmas Day and New Years Day. Details of Australia's public holidays are available on the Australian Government website.
See: Public Holidays