Why use My Health Declarations?
Most applicants for visas to Australia need to meet Australia's health requirement in order to be granted a visa. You might be required to complete immigration health examinations in order to show that you meet Australia's health requirement.
The health examination and following immigration health assessment process can take several weeks to be completed. To avoid delays, you can complete your health examinations before lodging your visa application by using My Health Declarations.
Who should use My Health Declarations?
You should use My Health Declarations if you are intending to apply for a visa within the next few months and the visa that you are intending to apply for is likely to be processed within the next six months. This is particularly encouraged if you are in a country where eMedical processing is available.
Note: To use My Health Declarations, you must also hold a current valid passport.
Visa processing time service standards
Electronic Health Processing
Who should not use My Health Declarations?
You should not use My Health Declarations if you:
- have already lodged a visa application or this will slow down the processing of your visa application.
- the visa that you are intending to apply for can take more than six months to process.
This is because your health examination results are generally only valid to be used for your visa application for a maximum of twelve months. If processing of your visa application is delayed, you might need to repeat your health examinations at extra cost to you and your family.
See: Assessment of Health Examination Results for information about the validity periods for immigration health examinations.
Are there any visa subclasses that My Health Declarations is not recommended for?
My Health Declarations is not available for the following visas:
- Electronic Travel Authority (Subclass 601)
- eVisitor visa (Subclass 651)
- Partner Visa (Subclasses 100 and 801).
We do not recommend that you use My Health Declarations if any of the scenarios in the table below apply to you.
|You completed a permanent health examination for:
||You are now applying for:
|Contributory Parent (Subclass 173 or 884)
||Contributory parent (Subclass 143 or 864)
|Skilled – Regional (Subclass 475, 487 or 489)
||Skilled-regional (Subclass 887)
|Business Innovation and Investment (Subclass 160, 161, 162, 163, 164, 165 or 188)
||Skilled-sponsored (Subclass 888)
In the above scenarios, please proceed to lodge your visa application. If health examinations are required, you will be contacted by your case officer.
What if I have already completed health examinations recently?
If you have completed your health examinations in the last 6-12 months, you may lodge your visa application first and then seek your case officer's advice about whether further health examinations are required. My Health Declarations cannot provide this advice.
Does it matter if I am in Australia or outside Australia?
If you are in Australia and want to complete your health examinations before lodging your visa application you must use My Health Declarations. Medibank Health Solutions will not process your immigration health examinations without a health identifier either from this service or from us after you have lodged your visa application.
Panel clinics outside Australian in countries where 100 per cent electronic health processing arrangements are in place will also refuse to give you an appointment to take your health examinations unless you can provide a health identifier.
If you are in another country outside Australia and want to complete your health examinations before lodging your visa application, you can still choose to use My Health Declarations.
Note: Your health examinations can only be processed electronically if you attend an eMedical clinic.
See: Electronic Health Processing
Using My Health Declarations
How My Health Declarations works
If you complete the My Health Declarations electronic form, you will be able to create a My Health Declarations account, enter your personal details and complete answers to the health declaration questions.
You will need to provide details of a valid passport for each family member listed in My Health Declarations.
The details that you provide will then be submitted to us so that we can determine what health examinations you will be required to complete for the visa application that you intend to lodge.
The My Health Declarations homepage will subsequently be updated with advice for you as to whether you and any of your family members will be required to complete health examinations.
Note: It might take a few minutes for our systems to determine which examinations are required. A message might appear asking you to return to this web page in a few minutes. If this happens, close your internet browser and re-open this web page after a few minutes.
Can I include my family when using My Health Declarations?
You can include your family members in your My Health Declarations form.
Note: In some cases, your case officer will not request health examinations for non-migrating dependants. If this applies to you, we recommend that you wait until after you have lodged your visa application before asking your dependants to complete these health examinations.
What if health examinations are not required?
If you and all of your family members are not required to complete any health examinations, you will be notified on the My Health Declarations homepage.
If you and all of your family are not required to complete any health examinations, you should lodge your visa application.
Note: If you proceed to lodge a visa application, you might still need to complete a health examination if your personal circumstances change.
What if health examinations are required?
A link to organise health examinations will appear for each person who is required to complete health examinations on the My Health Declarations homepage.
Follow the instructions provided to complete your health examinations before lodging your visa application. These instructions apply to each person listed on your application.
When you click on the link to organise your health examinations, you will be asked to:
- record medical history information online before completing your examinations (if a medical examination is required only);
- consent to having your health examinations recorded electronically in eMedical, our health processing system; and
- download a referral letter which will contain a health identifier (HAP ID) for you and any family members listed in My Health Declarations.
Your referral letter will outline which health examinations you are required to complete and enable you to complete these at an approved panel clinic outside Australia or with an approved provider inside Australia.
When you make your appointment, provide your HAP ID to the panel clinic or onshore health provider and take your referral letter to your medical appointment.
I have lost my referral letter can I re-print it?
- Yes, just access your My Health Declarations form again via ImmiAccount and click on the organise your health examinations link again.
Access my existing My Health Declarations form.
I have completed My Health Declarations. What is next?
Once your eMedical health examinations have been submitted electronically to the department for processing, you should lodge your visa application. Make sure that you indicate on your application form that you have already completed your health examinations and provide your HAP ID. This will facilitate the processing of your visa application.
How do I check that my health examination results have been submitted to the department?
You can use eMedical client.
See: Electronic health processing
How do I find out if I will meet the health requirement before applying?
My Health Declarations is not designed for you to get an opinion from us about whether you meet the health requirement before lodging a visa application. You should not attempt to use this service in order to get a pre-visa health assessment.
If a significant health condition is identified by a Medical Officer as part of the immigration health assessment process, a final opinion on your case will not be provided until after you have lodged a visa application.
See: Assessment of Health Examination Results
Important: You will not be advised of your results until after you have lodged a visa application.
Important things to remember
If you choose to use the My Health Declarations service, you will need to agree to our Terms and Conditions for using the system.
- you should not use My Health Declarations if you have already lodged your visa application, or it will slow down the processing of your visa application
- this service is for individuals who have not yet lodged a visa application
- you must hold a valid passport in order to use this service
- it is designed for individuals who want to complete their health examinations electronically before lodging their visa application
- you should read the advice provided on the our website about visa processing times and validity periods of Australian health examinations before using My Health Declarations
- using My Health Declarations does not guarantee faster health processing or electronic health processing
- using My Health Declarations does not guarantee you will be found to meet the health requirement
- if you choose to use the My Health Declarations service, you will need to agree to our Terms and Conditions for using the system
- you must complete the online health process before booking a medical appointment
- if health examinations are required, you need to click on the Organise your Health Examinations link to logon to eMedical and obtain your eMedical referral letter
- if a significant health condition is identified following your health examination, an opinion will not be made as to whether you meet the health requirement until after you have lodged a visa application
- you will not be advised of your results until after you have lodged a visa application
- electronic health processing is not available in all countries
See: Electronic Health Processing
For user support see the guidelines for completing My Health Declarations.
Guidelines for completing My Health Declarations - PDF version (686KB PDF file)
Guidelines for completing My Health Declarations - Word version (1.0MB Word file)
If you still experience technical difficulties after following the guidelines, you can contact us.
Note: My Health Declarations will time out if you stay on the same page for more than 30 minutes without making any changes.
Frequently asked questions
What should I do if I experience technical difficulties accessing or using My Health Declarations?
If you are having any technical difficulties with My Health Declarations, see the user support information available on this page.
If you have questions about your health examinations results, you should ask your case officer after you have lodged your visa application.
Who will have access to the information I have entered in My Health Declarations?
Your information will be transferred to our Health Assessment Portal (HAP).
It will be able to visa and health officers processing your health case and any subsequent visa application(s).
Does it cost anything to use My Health Declarations?
No, but you will need to meet the cost of any required health examinations that you proceed to complete before lodging your visa application.
What if I cannot use My Health Declarations?
If you cannot use My Health Declarations (for example: you do not have a valid passport), you should wait until after you lodge your visa application to arrange your health examinations unless you will be visiting a non-eMedical enabled clinic outside , unless you are outside Australia and will not be visiting an eMedical enabled clinic.
See: Arranging a health examination
What if my circumstances change after submitting the My Health Declarations form?
If your circumstances change before you have completed your immigration health examinations, you should tell the panel clinic or onshore provider doctor when attending your medical appointment.
If your circumstances change after you have lodged your visa application, you should tell your case officer.
Always use up to date information in your visa application form when you answer the health declaration questions.
Can I use a migration agent to help me submit the My Health Declarations form?
Yes. You can use a migration agent to help you submit your My Health Declarations form.
You will only have one login name and password to access your Expression of Interest account. You can only give one contact email address. It is your responsibility to check your emails regularly and update your account if you change your email address.
See: Using a Migration Agent