Outcome 2 promotes the value of Australian citizenship, manages the delivery of high quality settlement services and seeks to address issues relating to social cohesion.

In 2008–09, the department’s key objectives for Outcome 2 were as follows:

• Continue to work with the community, not-for-profit organisations and government agencies to improve the framework for delivery of programs and services that better equip eligible settlers to participate equitably in Australian society.
• Promote the value of Australian citizenship.
• Continue to develop and implement strategies to maintain the integrity of citizenship application processing.
• Implement government policy changes regarding Australian citizenship including changes to citizenship law passed by the parliament.
• Ongoing administration of a formal citizenship test.
• Promote social cohesion and mutual respect in a multicultural society through community relations and
  anti-racism programs.
• Promote improved responses to Australia’s cultural diversity through the implementation of the Access and Equity strategy.
• Coordinate the development, implementation and review of the National Action Plan to Build on Social Cohesion, Harmony and Security for the Ministerial Council on Immigration and Multicultural Affairs, as requested by the Council of Australian Governments.
• Support increased settlement of humanitarian entrants and other migrants in regional Australia.