Consultants and consultancy services

The department’s policy on selection and engaging consultants is in accordance with the Commonwealth Procurement Guidelines, based on the core principle of value for money.

Annual reports contain information about actual expenditure on contracts for consultancies. Information on the value of contracts and consultancies is available on the AusTender website.

During 2008–09, the department entered into 90 new consultancy contracts, involving total actual expenditure of
$7.44 million. In total, 125 ongoing consultancy contracts were active during 2008–09, involving total actual expenditure of $32.95 million.

Table 100 shows consultancy services of $10 000 or more in value, entered into during 2008–09.

Selection processes

Open tender is a procurement procedure in which a request for tender is published inviting all businesses that satisfy the conditions for participation to submit tenders.

Select tender is a procurement procedure in which the procuring agency selects potential suppliers to submit tenders in accordance with the Commonwealth Procurement Guidelines.

Direct sourcing is a procurement process in which an agency may contract a single potential supplier or suppliers of its choice. Where procurement is valued above the thresholds set out in the Commonwealth Procurement Guidelines, direct sourcing is available only under certain defined circumstances. Conditions for direct sourcing apply under the mandatory procurement procedures.

Justification for decisions

  1. need for independent research
    or assessment
  2. need for specialised or professional skills
  3. skills currently unavailable within agency.

Exempt contracts

Details of all contracts that have a value of $10 000 or more have been published on AusTender in accordance with the reporting requirements of the Commonwealth Procurement Guidelines. The department did not let any contracts in excess of $10 000 which were exempt from being published on AusTender during the year.

Table 100: Consultants and consultancy services
Consultant name Description Selection process Justification Contract price (GST inclusive)
Access Macquarie Ltd Research project on Muslim political participation in Australia Select A, B, C $88 000
Adelaide Research
and Innovation Pty Ltd
Social and civic contributions of first and second generation Humanitarian entrants Select A $199 056
AFS Computer Forensics IT forensic expert services Direct B, C $21 214
Allen Systems Group Inc Rochade software enhancements Direct C $50 000
Australian Survey Research Group Pty Ltd Analysis of litigation pathways of clients in immigration and community detention Select A $118 979
Australian Survey Research Group Pty Ltd Settlement outcomes of new arrivals to Australia Select A $199 717
Booz & Company (Australia) Pty Ltd Impact analysis of the Visa Services Transformation Project Direct A $48 840
Booz & Company (Australia) Pty Ltd Overlaps and overheads review benchmarking Direct A, B, C $88 550
Booz & Company (Australia) Pty Ltd Risk tiering and analytics consultancy services Direct B $162 932
Booz & Company (Australia) Pty Ltd Consultancy services Direct B $614 163
Broadleaf Capital International
Pty Ltd
Risk and liability services Select B $43 120
Butler Group
Asia Pacific
Information communication technology reports and analysis Direct A, B $33 000
Centre for Multicultural Youth AMEP and IHSS tender engagement of professional advisory services Direct B, C $15 310
Centre for Public Management
Pty Ltd
Appointment of code of conduct investigator Select A, B $50 000
City of Stirling Facilitation of the Mirrabooka Multicultural Centre and subsequent feasibility study Direct B $66 116
Cogent Business Solutions Pty Ltd Financial consulting Direct B $21 800
Cogent Business Solutions Pty Ltd Financial advisor for IHSS contract management Open A $21 800
Cogent Business Solutions Pty Ltd Financial advice services Select B $33 365
CPT Global Ltd Independent review services Direct A $50 000
CSC Australia
Pty Ltd
Central Movement Alert List Open B $4 134 281
Cubit Media Research Pty Ltd Contract for media positioning analysis Direct A $27 775
Cultural Perspectives
Pty Ltd
Research project on the civic and social participation of Muslim men in Australian society Select A, B, C $110 000
Deakin University Learning and Development research services: Learning and career pathways Select A $36 970
Deakin University Learning and Development research services: Leadership, management and succession management Select A $43 790
DLA Phillips Fox Adult Migrant English Program and Integrated Humanitarian Settlement Strategy tenders probity advice Open B $140 000
Environmental Resources Management Australia Pty Ltd Environmental planning services Select A, B $68 469
Ernst & Young Costings of Humanitarian Program (DIAC component only) Select B $32 999
Ernst & Young AMEP fraud risk assessment Open A $35 701
Ernst & Young Internal audit services Select A $36 297
Ernst & Young Student visas fraud risk assessment Open A $42 350
Ernst & Young Internal audit services Select A $42 716
Ernst & Young Development of DIAC evaluation framework Select B $65 000
Ernst & Young Defined research projects Select A $68 549
Ernst & Young AMEP quality assurance services (under provision of internal audit and risk management services) Select A $86 821
Executive Coaching Executive coaching Direct B, C $16 500
Gartner Australasia
Pty Ltd
Analysis services Direct A $577 405
Global Foresight Network Pty Ltd Staff training services Open B $12 980
Honeywell Ltd Detailed energy study Direct A $13 555
Hugh Watson Consulting
Pty Ltd
Services to conduct a review to evaluate the efficiency and effectiveness of the department’s National Communications Branch Select A $40 755
Ian V Johnsen Professional supervision services Select B $20 520
Interaction Consulting Group Pty Ltd National induction project Open B $48 813
KPMG Transition scoping study Open A $29 920
KPMG Supplementary panel for audit, risk management and fraud control services Open A $80 419
Leaf Software Engineering
Pty Ltd
Maintenance and enhancements to property management database Direct B $10 329
Lloyds Register Rail Ltd Immigration EOC roster development Select B $11 620
National Institute of Labour Studies Incorporated Long-term physical implications of net
overseas migration
Select A $249 964
Oakton Services Pty Ltd trading as Oakton Administrative fraud risk assessment Select B $56 595
Oakton Services Pty Ltd trading as Oakton AMEP IHSS tenders
probity audit
Select A, B $137 700
Oakton Services Pty Ltd trading as Oakton Probity audit services in relation to SITS extension Open B $22 950
Organising Principles Group Research project on refugee settlement and employment linkages Direct A $54 865
Orima Research Pty Ltd Visa subclass 457 visa sponsor focus groups Select A $66 902
Pricewaterhouse
Coopers
Probity services in relation to SITS contract Open B $37 437
Pricewaterhouse
Coopers
Business advice services in relation to detention health services contracts Open B $59 760
Pricewaterhouse
Coopers
Business and financial advice Open B $124 288
Profmark Consulting
Pty Ltd
Legal services panel review Select A $12 390
Profmark Consulting
Pty Ltd
Survey of legal division stakeholders Select A $32 380
Protiviti Pty Ltd Supplementary audit and business continuity panels Open A $46 930
Protiviti Pty Ltd Supplementary audit and business continuity panels Open A $70 435
Protiviti Pty Ltd Supplementary audit and business continuity panels Open A $71 500
Protiviti Pty Ltd Supplementary audit and business continuity panels Open A $77 000
Refugee Council of Australia Inc Report writing and research services (preparation of a submission representing RCOA’s views on the 2009–10 Humanitarian Program) Direct A $79 674
Refugee Council of Australia Inc Literature review: Economic, social and civic contribution of humanitarian entrants Select A $26 400
Right Management Consultants
Pty Ltd
2008 staff survey—free text analysis Open B $33 255
Right Management Consultants
Pty Ltd
2008 staff survey—free text analysis Open A, B, C $34 299
RPV Consultants Pty Ltd Information technology services Open B $75 000
SAP Australia
Pty Ltd
SAP ramp up coach Direct B, C $36 000
SMS (Total Learn) Scoping study for the implementation of an LMS, PDS and 360 degree feedback Open B $46 200
Technology Partners International Inc Information technology services Open A $186 257
Technology Partners International Inc Independent value for money assessment Open A $261 830
Technology Partners International Inc Analysis and advisory services Direct B $33 865
The Boston Consulting Group Pty Ltd Independent review of Visa Transformation Services program Direct A $350 000
The Boston Consulting Group Pty Ltd Periodic assurance reviews of the progress of the SfP program Direct A $941 592
The Nous Group 360 degrees feedback Open B $24 112
The University of Queensland Social Research Centre Survey into the student
visa class
Select A $84 404
The University of Queensland Social Research Centre Factors which may or may not influence skilled migrants to locate to developing regional areas Select A $90 935
Trade Aid Pty Ltd trading as Qp3 Consulting Probity advice services for security guarding and security vetting Open B $50 000
University of Canberra Dynamic modelling consultancy and training services for the visa services transformation project Select A $229 900
University of
New South Wales
Research project on the needs of marginalised Muslim and migrant families Select A, B, C $87 593
University of Newcastle Research project on the job readiness of Muslim jobseekers and the relative effectiveness of employment support services in Australia Select A, B, C $88 000
University of South Australia Research project on information and communication technologies (ICT) use by Muslim, migrant and second generation Australian youth Select A, B, C $88 000
University of Technology, Sydney Research project on the voices shaping the perspectives of young Muslim Australians Select A, B, C $82 500
VIC Foundation for Survivors of Torture and Trauma Budget for vulnerability indicator study Select B $80 000
Walter Turnbull Pty Ltd Procurement of assurance services for the set up of the Office of Migration Agents Registration Authority Open B $105 300
Walter Turnbull Pty Ltd Auditing services Direct A $22 726
Walter Turnbull Pty Ltd Review of financial management within International
Cooperation Branch
Open B $34 589
Walter Turnbull Pty Ltd Independent review services Under parent contract B $113 318
Walter Turnbull Pty Ltd Citizenship fraud risk assessment Open A $41 548
Wizard People Independent merits review of refugee status assessments Direct A, B $50 465
Workplace Research Associates
Pty Ltd
Learning and development— research services for sensitive operational roles Open A $54 560
Workplace Research Associates
Pty Ltd
Learning and development research services: Evaluation of learning and development Open A $86 000
Total $12 399 914

ANAO access provisions

The department’s standard contract templates include provisions allowing the Australian National Audit Office (ANAO) to access a contractor’s premises. There are, however, a limited number of contracts that do not contain the ANAO access provisions.

These include, for example, cases where specific industry-based standard contracts have been used rather than the department’s standard contract template or where there is an international contract.

Table 101: Contracts in excess of $100 000 that do not contain the Australian National Audit Office access provisions
Name of contractor Description Value
Australian Survey Research Group Pty Ltd Analysis of litigation pathways of clients in immigration and community detention $118 978
Australian Survey Research Group Pty Ltd Settlement outcomes of new arrivals in Australia $199 717
D’Arcy Consulting Group Staff training services $139 260
National Australia Day Council Sponsorship: Australian of the Year Awards $188 760
National Australia Day Council Sponsorship: Australia Day $286 000
Spinifex IT Pty Ltd Software purchase, support and maintenance $103 720