• Annual Report home
• Information
  • Letter of transmittal
  • Tables
  • Figures
  • Contact officer(s)
• Overview
  • The year at a glance
  • The secretary's review - video
  • Stakeholder engagement
  • Systems for People - a blueprint for the future
  • Portfolio and departmental overview
  • Summary of financial performance
• Outcome 1
  • Overview
  • Output 1.1: Migration and temporary entry
    • 1.1.1 Economic entry (permanent)
    • 1.1.2 Family entry (permanent)
    • 1.1.3 Special eligibility
    • 1.1.4 Visitors and working holiday makers
    • 1.1.5 Students
    • 1.1.6 Temporary residents
    • 1.1.7 Resident return visas, Australian declaratory visas and certificates of evidence of resident status
  • Output 1.2: Refugee and humanitarian entry and stay
    • 1.2.1 Offshore Humanitarian Programme
    • 1.2.2 Protection visas (onshore)
  • Output 1.3: Enforcement of immigration law
    • 1.3.1 Regulate entry and departure
    • 1.3.2 Prevent unlawful entry
    • 1.3.3 Detection onshore
    • 1.3.4 Removals
    • 1.3.5 Detention
    • 1.3.6 Litigation
  • Output 1.4: Safe haven
  • Output 1.5: Offshore asylum seeker management
  • Administered items
• Outcome 2
  • Overview
  • Output 2.1: Settlement services
    • 2.1.1 Settlement planning and information delivery
    • 2.1.2 Humanitarian settlement services
    • 2.1.3 Support for community services
    • 2.1.4 AMEP administration
    • 2.1.5 Free translating and interpreting services
  • Output 2.2: Translating and interpreting services
    • 2.2.1 - Document translating
    • 2.2.2 - Telephone interpreting
    • 2.2.3 - On-site interpreting
  • Output 2.3: Australian citizenship
    • 2.3.1 Decisions on citizenship status
    • 2.3.2 Promotion of the value of Australian citizenship
  • Output 2.4: Promoting the benefits of cultural diversity
  • Administered items
• Management and accountability
  • Governance
  • Performance against the Client Service Charter
  • External scrutiny
  • Managing people
  • Asset management
  • Purchasing
  • Consultants and consultancy services
  • Commonwealth Disability Strategy
  • Financial Statements
    • Independent audit report
    • Income statement
    • Balance sheet
    • Statement of changes
      in equity
    • Cash flow statement
    • Schedule of commitments
    • Schedule of contingencies
    • Schedule of administered items
    • Notes 1 - 1.24
    • Notes 2 - 9
    • Notes 10 - 23
    • Notes 24 - 28
• Profiles
  • International events enrich Australia
  • ROO's long hop - video
  • Twins reunited - video
  • Learning for a new life
  • Hotline, hot property - video
  • Tradition strengthens security
  • Border stars shine - video
  • A joy to teach, a great place
    to learn
  • Gallipoli Mosque citizenship ceremony - video
  • Local Hero believes in sharing - video
  • Building friendships
  • Model makeovers - video
  • Evacuation from Lebanon
• Appendices
  • Appendix 1: Freedom of information
  • Appendix 2: Advertising and market research
  • Appendix 3: Ecologically sustainable development and environmental performance
  • Appendix 4: Discretionary grants
  • Appendix 5: Membership of non-statutory bodies
  • Appendix 6: Citizenship statistics
  • Appendix 7: Compliance with legal services directions
  • Appendix 8: Correction of material errors
• Glossary
• Compliance index
• Cover notes

Schedule of Commitments

• Departmental Sites
• Sitemap
• Privacy
• Copyright & Disclaimer
• Compliments-Complaints