Annual Report 2003-04

This annual report provides details of the department's activities and financial performance for the 2003-04 financial year. It was tabled in Parliament on November 15, 2004.

The full PDF version of the 2003-04 annual report can be downloaded by clicking on the following link:

Department of Immigration and Multicultural and Indigenous Affairs Annual Report 2003-04 (2.58MB PDF file)

Alternatively, the report can be downloaded in parts by clicking on the links listed below.

Table of contents

Preliminaries (105KB PDF file)

• Cover
• Copyright, publishing details
• Letter of Transmittal
• Contents

Introduction (61KB PDF file)

• Review by the Secretary

Part one - departmental overview (143KB PDF file)

• Role and functions
• Portfolio agencies
• Outcome and output structure
• Organisational structure
• Discussion/analysis of financial performance
• Resource summary tables

Part two - report on performance (41KB PDF file)

• Performance indicator index
• Performance information - introduction

Outcome one (987KB PDF file)

• Performance table for the outcome effectiveness measures
• Key highlights
• Outcome one output items
  • Output 1.1 - non-humanitarian entry and stay
  • Output 1.2 - refugee and humanitarian entry and stay
  • Output 1.3 - enforcement of immigration law
  • Output 1.4 - safe haven
  • Output 1.5 - offshore asylum seeker management
• Outcome one administered items

Outcome two (504KB PDF file)

• Performance table for the outcome effectiveness measures
• Key highlights
• Outcome two output items
  • Output 2.1 - settlement services
  • Output 2.2 - translating and interpreting services
  • Output 2.3 - Australian citizenship
  • Output 2.4 - appreciation of cultural diversity
• Outcome two administered items

Outcome three (136KB PDF file)

• Performance table for the outcome effectiveness measures
• Key highlights
• Outcome three output items
  • Output 3.1 - Indigenous policy
• Outcome three administered items
• Performance against the Client Service Charter
• Purchaser/provider arrangements

Part three - management and accountability (172KB PDF file)

• Corporate governance
  • Senior management committees and their roles
  • Corporate and operational planning and performance reporting and review
  • Internal audit arrangements and risk management
  • Fraud measures
  • Establishment and maintenance of ethical standards
  • Senior executive service remuneration
• External scrutiny
  • Judicial decisions and decisions of administrative tribunals
  • Reports by the Auditor General, Parliamentary Committees, Commonwealth Ombudsman and Human Rights and Equal Opportunity Commission
• Management of human resources
• Purchasing
  • Assessment of purchasing against core policies and principles
• Assets management
  • Assessment of effectiveness of assets management
• Consultants and CTC
  • Consultancy contracts let and total expenditure
  • Contracts let and outcomes
  • Contracts let in excess of $100,000 that do not provide the Auditor-General with access to contractor's premises
  • Contracts exempt from the purchasing and disposal gazette
• Commonwealth Disability Strategy
  • Assessment of Performance in Implementing the Commonwealth Disability Strategy

Part four - financial statements (644KB PDF file)

Part five - other mandatory information (314KB PDF file)

• Appendix 1 - citizenship statistics
• Appendix 2 - performance pay
• Appendix 3 - senior executive service
• Appendix 4 - staffing levels by location
• Appendix 5 - staffing levels by classifications
• Appendix 6 - salary levels by classification
• Appendix 7 - occupational health and safety
• Appendix 8 - freedom of information
• Appendix 9 - advertising and market research
• Appendix 10 - ecologically sustainable development and environmental performance
• Discretionary grants
• Correct major errors in previous annual report
• Glossary of abbreviations and acronyms
• Index