Planned achievements

Results

Extent to which settlement planning arrangements and programs equip migrants and refugees to participate in society

• Level of participation measured through evaluations and surveys.
  
  
• Client outcomes from settlement services.

• Existing data from various sources suggest that migrants and refugees achieve social and economic participation outcomes broadly similar to the Australian born over time.
  
  
• A national survey of Adult Migrant English Program clients showed that 80% of respondents found the program helped them with fundamental settlement needs.

Extent to which settlement needs of new refugee and humanitarian entrants are met

• Level of satisfaction with settlement services among new refugees, humanitarian entrants and community groups who work closely with these people.

• The level of satisfaction with settlement services types under the new Integrated Humanitarian Settlement Strategy (IHSS) will begin to be evaluated in 2001-02. The first service type to be evaluated will be the Early Health Intervention and Torture and Trauma Counselling services, as they have been operating for approximately 12 months. Other service types will be evaluated once they have been operating for at least 12 months.

Extent to which Australian Citizenship is valued

• Australian Citizenship rate of overseas born.
  
  
• Level of community awareness of Australian Citizenship issues, including the Australian Citizenship Council Report (February 2000).

• The Australian Citizenship rate of overseas born was estimated to be 75.2% at 30 June 2000. This compares with 64.8% in 1986.
  
  
• Enhanced community awareness evidenced by:
  
  
  • feedback provided in large numbers of ministerial and other correspondence on issues raised in the ACC report
  • continued high level participation in citizenship and affirmation ceremonies, particularly on Australia Day
  • continued positive feedback on Australian citizenship promotional products
  • 394,553 visits to citizenship website, at an average of 1,080 per day, an increase of 59.1% over last year's visits
  • 133,426 visits to website Schools Kit, at an average of 365 per day, an increase of 59.6% over last year's visits.

Extent to which Australians appreciate cultural diversity

• Level of awareness and response by stakeholders to:
  
  
  • the Living in Harmony initiative;
  • the New Agenda for a Multicultural Australia implementation;
  • the work by the Council for Multicultural Australia.
    
    
• Level of interest in productive diversity by the private sector and educational institutions.
  
  
• Level of application by the public sector of the principles of the Charter of Public Service in a Culturally Diverse Society.
  
  
• The extent to which significant community relations issues are successfully managed.

• Harmony Day 2001 indicated a 12-fold increase in the number of organisations participating.
  
  
• positive feedback received on the New Agenda for Multicultural Australia through website hits and strong interest in obtaining copies.
  
  
• Awareness and response to the Council for Multicultural Australia was evidenced by:
  • establishment of six major national projects; meetings with CEOs and senior staff of 14 Commonwealth agencies, as well as with relevant State/Territory bodies such as Ethnic and Multicultural Commissions and Offices
  • members attendance at over 160 stakeholder meetings and events.
    
    
• 250 people attended the November 2000 Productive Diversity Conference 21^st Century Business _ Delivering the Diversity Dividend.
  
  
• A new performance and management framework for the Charter was trialed in five departments and the results included in the 2000 Access and Equity report. All departments will report against the Framework in 2001.
  
  
• The Minister was assisted in effective management of community relations issues arising from the Middle East and Fijian crises.

Planned achievements

Results

• The requirements of the agreed work plan were met and FECCA developed partnerships with a range of non-government organisations.
  
  
• One grant administered.

• The NAATI Business Plan for 2000-04 was approved in November 2000 and NAATI is progressing the outputs set out in it.
  
  
• In line with indicators set out in the NAATI Business Plan, 2,622 language tests were conducted in eight capital cities and eight regions, which resulted in 1,123 accreditations in 59 languages.

Adult Migrant English Program _ Tuition, accommodation and related expenses

Quality: The estimated 15,000 clients exiting the program are expected to achieve the Certificate of Spoken and Written English (CSWE) or equivalents as follows:

• CSWE Certificate 1 _ 37%
  
  
• CSWE Certificate 2 _ 26%
  
  
• CSWE Certificate 3 _ 21%
  
  
• CSWE Record of achievement _ 16%

Quantity: Tuition to 31,770 clients.

• 13,915 clients exited the program and achieved the Certificate of Spoken and Written English (CSWE) or equivalents as follows:
  
  
  • CSWE Certificate 1 _ 39.2%
    
    
  • CSWE Certificate 2 _ 25.0%
    
    
  • CSWE Certificate 3 _ 21.6%
    
    
  • CSWE Record of achievement _ 14.2%
    
    
• Tuition to 33,352 clients.

• A total of 1,412 or 99% of work program outputs specified in four milestone reports per grant have been satisfactorily delivered. A total of 111 grants ceased on 30 September 2000 and of these 101 or 91% were satisfactorily acquitted.
  
  
• 357 grants comprising 323 Community Settlement Services Scheme grants, 30 MRCs and four MSAs.

• Foster care, independent living arrangements, payment of allowances and case management by State welfare agencies have been provided to unaccompanied humanitarian minors. DIMA spent $0.328 million in the program.
  
  
• 238 minors supported.

• The 92 grants which progressed during 2000-01 have generally met required guidelines. Eight projects were completed in 1999-2000.
  
  
• 92 grants proceeded during the year.
  
  
  • 77 were completed during 2000-01
    
    
  • two of the remaining 15 grants have required close monitoring.