Departmental Information

Access and Equity Annual Reports

Between 1996 and 2005, the department published the Access and Equity annual report, which reported on progress in implementing the Charter of Public Service in a Culturally Diverse Society.

In 2007, the Charter was replaced by a new strategy, Accessible Government Services for All (AGSFA). This framework was adopted to promote fairness and responsiveness in the design, delivery, monitoring and evaluation of government services in a culturally diverse society.

In 2008, AGSFA reverted to the Access and Equity name, however, the strategy remains the same.