Access and Equity Annual Report 2005

The Access and Equity Annual Report reports on progress in implementing the Charter of Public Service in a Culturally Diverse Society (the Charter).

The Charter represents a nationally-consistent approach to ensuring that government services are delivered in a way that is sensitive to the language and cultural needs of all Australians.

This is the fifth year that Australian government departments and agencies have been asked to report against the Charter's Performance Management Framework.

In 2005, eighty-four agencies provided separate contributions to the Report. This was a 31 per cent increase on contributions received in 2004. Almost all (99 per cent) of reporting agencies met the minimum reporting standard. Sixty-two per cent of all indicators reported on by all agencies achieved a higher 'well met' standard compared to 53 per cent in 2004.

Table of contents

• Preliminaries (396KB PDF file)
  • Cover
  • Copyright
  • Letter of transmittal
  • Contents
• Preface (23KB PDF file)
• Executive Summary (30KB PDF file)
  • Access and Equity: Review and future strategic directions
  • Access and Equity reporting in 2005
• Chapter 1: Access and Equity: Review and future strategic directions (426KB PDF file)
  • Achievements and strengths
  • Challenges
  • Future strategic directions
• Chapter 2: The Charter of Public Service in a Culturally Diverse Society (674KB PDF file)
• Chapter 3: Reporting overview (729KB PDF file)
• Chapter 4: Reporting analysis (742KB PDF file)
  • Policy Adviser
  • Regulator
  • Purchaser
  • Provider
  • Employer
• Chapter 5: State and territory government (689KB PDF file)
  • ACT Office of Multicultural Affairs - Australian Capital Territory
  • Community Relations Commission For a multicultural NSW - New South Wales
  • Multicultural Affairs Queensland - Queensland
  • Multicultural SA - South Australia
  • Office of Multicultural Affairs - Northern Territory
  • Office of Multicultural Interests - Western Australia
  • Victorian Office of Multicultural Affairs - Victoria
• Chapter 6: Local government (366KB PDF file)
• Appendices (1.16MB PDF file)
  • Analysis of performance 2004, 2005
  • Employer role statistics
  • List of Australian Government contributors
  • Overview of the Performance Management Framework

If you cannot access the online version, printed copies of the Access and Equity Annual Report 2005 are available from:

Director
Policy and Coordination Section
Department of Immigration and Multicultural Affairs
PO Box 25
BELCONNEN ACT 2617
Telephone: (02) 6264 1682
Fax: (02) 6264 3753