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The ICT Strategic Plan 2011-15

The Information Communication Technology (ICT) Strategic Plan 2011-15 identifies how ICT services will support the Department of Immigration and Citizenship (DIAC) provide services to clients and stakeholders.

Over the past five years DIAC has delivered one of the largest business transformation programs in the Australian public and private sectors. This plan provides for the further transformation of processes, systems and infrastructure in the department.

The plan will be reviewed annually to ensure it continues to target the most crucial priorities facing the department and aligns with DIAC's Strategic Plan.
See: The ICT Strategic Plan 2011-15 (364KB PDF file)