Business Directions 2002-2005

Business Directions 2002-2005 provides broad statements of the department's goals by outcome and output category. Its essential purpose is to provide a high-level guide for staff, and it also serves as a document in the nature of a corporate plan. It attempts to cover the full diversity of departmental activities.
Note: This document replaces Business Directions 2001-2003.

See also: Investing for 2005 and beyond…

Our Mission

Australia, enriched through the entry and settlement of people; valuing its heritage, citizenship and cultural diversity; and recognising the special place of Indigenous people as its original inhabitants

• Our Client and Corporate Objectives
• Our Corporate Values
  • We value Performance
  • We value our People
  • We value Integrity
  • We value Service
  • Our Service Standards

Outcome 1

Contributing to Australia's society and its economic advancement through the lawful and orderly entry and stay of people.

• Non-humanitarian entry and stay
• Refugee and humanitarian entry and stay
• Enforcement of Immigration law
• Offshore asylum seeker management

Outcome 2

A society which values Australian citizenship, appreciates cultural diversity, and enables migrants to participate equitably.

• Settlement services
• Translating and interpreting services
• Australian citizenship
• Appreciation of cultural diversity

Outcome 3

Sound and well coordinated policies, programs and decision-making processes in relation to Indigenous affairs and reconciliation.

• Indigenous policy

See: Print Business Directions Plan (66KB PDF file)