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About the Department

Privacy and Freedom of Information Enquiries

You should contact your nearest departmental office first if you wish to obtain access to information on your file. You may be asked to complete an application form for access to the information or documents.
See:
Australian Offices
Immigration Offices Outside Australia

The department currently processes Freedom of Information (FOI) requests in Melbourne and Sydney.

Residents of Victoria, Western Australia, Tasmania, South Australia or the Northern Territory, send your FOI request to:

Postal address
Freedom of Information Melbourne
Department of Immigration and Citizenship
GPO Box 241
Melbourne VIC. 3001
Telephone
See:
National Telephone Numbers > General enquiries
Fax
03 9235 3384
Email
foi.vic@immi.gov.au

Residents of New South Wales, Queensland and the Australian Capital Territory, send your FOI request to:

Postal address
Freedom of Information and Subpoenas
Department of Immigration and Citizenship
GPO Box 9984
Sydney NSW 2001
Telephone
See:
National Telephone Numbers > General enquiries
Fax
02 8861 4444
Email
foi.nsw@immi.gov.au

Residents outside Australia without an Australian address for delivery of documents, send your FOI request to:

Postal address
FOI & Privacy Policy Section
Department of Immigration and Citizenship
PO Box 25
Belconnen ACT 2616
Australia
Telephone
See:
National Telephone Numbers > General enquiries
Fax
02 6264 1818
Email
foi@immi.gov.au

For residents outside of Australia who have an Australian address for delivery of documents or are being represented by someone with an Australian address, please send your request to the relevant FOI processing area.