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About the Department

Performance and Progress

DIAC Transformation Program

Information about changes in the department that will allow us to improve our client service performance, improve the consistency in our decisions and deliver services more efficiently and effectively.

On the Move to Improve

The department's progress on Palmer.

Planning and Performance Reporting

The department's mission, outcomes and business processes.

Palmer and Comrie Reform Agenda

Evaluation of the Palmer and Comrie Reform Agenda – including Related Ombudsman Reports.