The Visa Application Process - Before you lodge your application
You can expect us to:
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direct you to our websites for information or send you forms or general information within 3 working days of your request
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aim to see you within 15 minutes of the time of your appointment
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appreciate that it is the role of our client services staff to help you find relevant information, not to provide you with advice or counselling on your eligibility
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obtain all relevant information and supporting documents so you can lodge a complete application
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ensure all information you provide in and with your application is truthful and accurate
Next page: Lodging your application