Contact Us
In person
Information on the location and operating hours of our offices is available:
See: Contact Us – Departmental Offices
Telephone numbers
| For: | Telephone number: |
|---|---|
| Immigration appointments and enquiries | 131 881 |
| Citizenship appointments and enquiries | 131 880 |
| Translating and Interpreting Services (TIS) National | 131 450 |
| Global Feedback Unit | 133 177 |
| Employers' Immigration Hotline | 1800 040 070 (toll free in Australia) |
| Immigration Dob-in Line | 1800 009 623 (toll free in Australia) |
| National Relay Service (NRS) for callers who have a hearing, speech or communication impairment and for Text Telephone (TTY) or modem callers | 133 677 |
| National Relay Service (NRS) for callers using Speech to Speech Relay (SSR). | 1300 555 727 |
Note: Calls from most fixed phone lines from anywhere in Australia are charged at a fixed rate. That rate may vary from the price of a local call and may also vary between telephone service providers. Calls to 1800 numbers from most fixed lines are free.
Calls from public and mobile phones may be timed and charged at a higher rate.
Calls to telephone numbers beginning with 13, 1300 and 1800 may not be available from VOIP services, please contact your service provider for more information. Alternatively, try using a fixed line phone.